Medical Records Coordinator

Optimalhomecarehospice; Denver (CO); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Family Oriented Company

Mileage reimbursement

401K plan + 15% matching

Company phone provided

PTO

Continuing education opportunities

Job summary

Optimal Home Care in Colorado is seeking a Medical Records Coordinator to manage patient charts, physician orders, lab results, and medication profiles with precision. You will support the intake and scheduling teams, ensuring HIPAA-compliant handling of records and timely document processing.

The role requires strong organizational skills and experience with Excel, Word, Outlook, and Adobe. This full-time position offers a family-oriented environment and opportunities for professional growth.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 1–3 years of office duties, preferably in home care.
• Proficient in Excel, Word, Outlook, Adobe; strong communication and organization.

Responsibilities

• Provide team support to uphold quality service and care delivery.
• Read and respond to emails and phone calls professionally and timely.
• Monitor incoming faxes, perform quality inspections, route documents to the right department.
• Organize and file patient charts and SOC documentation accurately and promptly.
• Receive, inspect, and upload physician orders to assist scheduling accuracy.
• Ensure MD orders and lab results are uploaded accurately and timely.
• Receive and upload wound care photos with accuracy and timeliness.
• Support agency with documentation and faxing as requested.
• Run charts/reports to verify upload accuracy and identify process improvements.
• Issue Medication Profiles by mail within 14 days of SOC.
• Compile and process all medical record requests in compliance with HIPAA.

Skills

Communication

Organization

Interpersonal skills

Written and verbal communication

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

Excel

Word

Outlook

Adobe

Job description

Optimal Home Care is looking for a Medical Records Coordinator!

Optimal Home Care is a trusted and growing agency serving the great Colorado area. Optimal is a Colorado owned and operated home health agency that has been serving patients since 2004. The culture at Optimal is what sets us apart. At Optimal Home Care you are not just a number. We are big enough to provide you with the support and resources you need to provide the highest possible patient care, but small enough to give you the culture and mission you’re looking for.

About us:

Optimal Home Care is devoted to helping our patients achieve and maintain the best possible quality of life. Our mission is to improve and restore our clients’ lives through quality patient care, innovative specialty health care programs and state of the art technology. The Optimal team embodies compassion, heart, patience, empathy, and competence to meet our patient’s needs.

Core values:

Commitment Advocacy Respect Excellence

Tasks/Duties & Job Responsibilities:

• Provide a team approach to building Optimal’s reputation of quality service, dependability, and ownership of delivering great care to our patients, sources, and staff.
• Read and respond professionally to emails and phone calls in a timely and effective manner.
• Monitor all incoming faxes, performs quality inspection and moves document to proper department or personnel.
• Responsible for reception, organization, and accurate and timely placement of documents into patient chart of Start of Care (SOC) documentation.
• Receive, inspect and accurately upload each physician order in timely manner to assist in scheduling accuracy.
• Ensure MD orders and Lab Results are uploaded accurately and timely.
• Responsible for receiving wound care photos and converting photos and uploading both accurately and timely.
• Support entire agency in requested documentation and faxing.
• Perform medical Records reviews to patient charts. Run reports to ensure accuracy in uploading and to uncover deficiencies and provide improvements to processes.
• Certify that each new patient receives Medication Profile via mail within 14 days of SOC.
• Compile, bill and execute all medical record requests in compliance with HIPPAA regulations in a timely manner.

Why Optimal Home Care:

• Family Oriented Company
• Dedicated intake and scheduling team that support you and your patients
• Supportive work environment with opportunity to learn and develop
• Mileage reimbursement
• Competitive benefits package
• 401K plan + 15% matching
• Company phone provided
• PTO
• Opportunity to provide individualized care to patients
• Continuing education opportunities

Requirements

Education: High School Diploma or G.E.D. required and Bachelor’s degree from an accredited college or university preferred

Experience: One to three years of computer and general office duty skills required preferably in a Home Care agency setting. Intermediate experience in Excel, Word, Outlook, Adobe preferred.

• Effective with both written and verbal communication
• Strong organizational skills and a detailed orientation
• Possess adequate and effective interpersonal skills
• Physically capable to perform basic office type duties