Medical Records Clerk

Gardaworld Federal Services Llc; Surprise (AZ); On-site; USD 36,000 - 39,000; Full time

Job summary

Gardaworld Federal Services Llc in Surprise, AZ is seeking a Medical Records Clerk to maintain and secure resident medical records within a detention facility. You will process documentation, ensure HIPAA compliance, and collaborate with clinical staff to support accurate health records.

The role requires experience with EHR/EMR systems, attention to detail, and the ability to handle confidential information in a secure environment.

Qualifications

• Must have at least 1 year of verifiable EHR/EMR experience in a clinical or hospital setting.
• RHIT or CEHRS certification preferred.
• Must provide proof of citizenship or US work authorization.
• Must consent to fingerprinting and pass background checks.
• English proficiency required (read, write, speak).
• 21+ years old with high school diploma or equivalent.
• Must pass preemployment medical and drug screening.

Responsibilities

• Maintain, organize, and secure resident medical records in electronic and physical formats.
• Process intake screenings, treatment notes, lab results, prescriptions, and referrals.
• Ensure HIPAA and detention standards compliance for records management.
• Coordinate with physicians, nurses, and administrative staff on documentation.
• Handle requests for medical records with proper confidentiality and chain of custody.

Skills

EHR/EMR navigation

Communication

Organization

Attention to detail

Confidentiality

Report writing

Education

High School Diploma or equivalent

RHIT/CEHRS certified preferred

Tools

Epic

Cerner

MHS GENESIS

VistA/CPRS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Records Clerk

Surprise, AZ, Surprise, AZ, US

30+ days ago Requisition ID: 1948

POSITION INFORMATION: BASIC DETAILS

Location: Surprise, AZ

Full-Time/Part-Time: Full-time

FLSA Status: Non-Exempt/Hourly

Travel Requirement: No

Teleworking: No

Pay: $26.93/hr. ($21.84/hr. base rate + $5.09 H&W)

*Pay rates listed reflect the full rate for this position, including both the base pay and health and welfare benefits in accordance with applicable requirements. Pay is based on numerous factors including market location and may vary depending on job-related knowledge, skills, and experience.

*Note: We are currently building a pipeline for this role, with an expected start date of later this year

POSITION SUMMARY INFORMATION: DUTIES AND REQUIREMENTS

Position Overview: In this role, you will support healthcare operations within the detention facility by maintaining, organizing, securing, and processing resident medical records and healthcare documentation in accordance with government detention standards, HIPAA requirements, and facility policies. You will work closely with healthcare providers, nursing personnel, behavioral health staff, and administrative personnel to ensure medical records are accurate, complete, and accessible for authorized healthcare operations. This position requires strong organizational skills, attention to detail, confidentiality, professionalism, and the ability to manage sensitive healthcare information within a secure correctional environment.

Responsibilities

• Maintain, organize, update, and secure resident medical records, healthcare files, treatment documentation, and clinical information in both electronic and physical formats.
• Process medical documentation including intake screenings, treatment notes, laboratory results, prescriptions, referrals, discharge paperwork, and healthcare reports accurately and efficiently.
• Ensure healthcare records are complete, properly filed, and maintained in compliance with HIPAA requirements, government detention standards, and facility operational procedures.
• Coordinate with physicians, nurses, behavioral health personnel, pharmacy staff, and healthcare administrators regarding medical documentation and records management activities.
• Process requests for medical records, healthcare documentation, and authorized information releases while maintaining confidentiality and proper chain-of-custody procedures.
• Maintain accurate tracking systems for resident healthcare appointments, referrals, treatment plans, and continuity of care documentation.
• Conduct audits and reviews of medical records to identify missing documentation, filing discrepancies, incomplete information, or compliance concerns.
• Operate healthcare record systems, databases, scanners, and office equipment used for medical documentation and records management functions.
• Prepare healthcare reports, operational summaries, compliance documentation, and records-related reports for healthcare leadership and facility management review.
• Ensure secure storage and proper handling of confidential medical information, resident healthcare records, and sensitive clinical documentation at all times.
• Support audits, inspections, accreditation reviews, and compliance assessments related to healthcare documentation and records management operations.
• Maintain professionalism, confidentiality, strong organizational skills, and attention to detail while supporting safe and efficient healthcare operations within the detention facility.

Qualifications

• Must possess a minimum of one (1) year of verifiable experience navigating and managing Electronic Health Records (EHR/EMR) systems (e.g., Epic, Cerner, MHS GENESIS, or VistA/CPRS) within a clinical or hospital setting.
• Preferred either RHIT (Registered Health Information Technician) OR CEHRS (Certified Electronic Health Records Specialist) OR similar nationally recognized certification.
• Must be able to provide proof of citizenship or legal US work authorization.
• If prior active-duty military, must provide copies of DD214(s) showing discharge condition.
• Must consent to fingerprinting.
• Must be able to read, write, speak, and understand English proficiently.
• Must be at least 21 years of age.
• Must possess a high school diploma or equivalent
• Clean criminal record and ability to pass a comprehensive background check and security screening.
• Ability to pass a preemployment medical assessment and drug screening.
• Excellent communication, observation, and report-writing skills.
• Ability to remain calm and effective under pressure and in high-stress situations.
• Ability to work flexible shifts, including nights, weekends, and holidays.

Employees may be exposed to extreme cold or hot weather conditions, fumes, or airborne particles, toxic or caustic chemicals, and loud noise.

Physical Requirements

Employees may be required to remain in a stationary position, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach. Employees may be also required to use gear to move items around, including, but not limited to, carts and dollies. Employees may also be occasionally required to lift and/or move up to 49 pounds.

GardaWorld Federal Services is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.