MEDICAL RECORDS CLERK

Utah Cancer Specialists; South Jordan (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Utah Cancer Specialists in Salt Lake City is seeking a detail-oriented Medical Records Clerk to maintain accurate, confidential patient charts. You will file, audit, and prepare records for upcoming appointments, respond to information requests, and collaborate with physicians and staff to ensure timely access.

This role emphasizes HIPAA compliance and precise indexing, with routine use of Microsoft Office tools. A high school diploma is required; prior medical office experience is preferred.

Qualifications

• High school diploma or equivalent required.
• General clerical experience preferred.
• Previous medical office experience preferred.

Responsibilities

• File reports daily in appropriate sections of patient charts and maintain proper chart order.
• Maintain chronological order when placing reports in patient records.
• Pull charts for upcoming appointments and prepare for next-day visits.
• Audit charts for next-day appointments and add required forms.
• Review orders in charts and flag missing test results.
• Organize charts alphabetically for next-day appointments by deadline.
• Request charts from other offices or archives as needed.
• Photocopy records with appropriate authorization.
• Process requests for medical information promptly and accurately.
• Answer telephone calls and respond to record-related requests.
• Fax/email records to physician offices, hospitals, hospices, and other authorized entities.
• Create and audit new patient charts.
• Sort and store patient files appropriately.
• Maintain confidentiality of all medical records in accordance with HIPAA guidelines.
• Assist with archiving and storage of medical records.
• Collect charts from designated areas throughout the day.
• Assist with care and maintenance of department equipment and supplies.
• Ensure all medical records are handled in accordance with organizational privacy and security policies.
• Perform related duties as assigned.
• Other duties as assigned.

Skills

Medical office procedures

Basic arithmetic

Office equipment proficiency

Filing and record management

Reading and following instructions

Organization and attention to detail

Interpersonal collaboration

Repetitive task accuracy

Medical terminology (preferred)

Education

High school diploma or equivalent

General clerical experience

Medical office experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Microsoft Office Suite

Job description

Description

General Statement of Responsibilities:

The Medical Records Clerk is responsible for maintaining accurate, complete, and confidential patient medical records. This role performs a variety of clerical, filing, and record management duties, including preparing charts for upcoming appointments, auditing records for completeness, and responding to requests for medical information. Work is performed in an office environment and involves frequent interaction with physicians, staff, and other healthcare entities.

Knowledge, Skills, and Abilities:

• Knowledge of medical office procedures
• Basic arithmetic skills for simple calculations
• Proficiency in computer systems and standard office equipment including photocopier, fax, and label maker
• Ability to sort and file materials using alphabetical and numerical systems
• Ability to read, understand, and follow written and verbal instructions
• Strong organizational and attention to detail skills
• Ability to establish and maintain effective working relationships with staff
• Ability to perform repetitive tasks with accuracy
• Knowledge of medical terminology preferred

Essential Duties and Responsibilities:

• File reports daily in appropriate sections of patient charts and maintain proper chart order
• Maintain chronological order when placing reports in patient records
• Pull charts as requested for physician and staff review
• Pull charts for upcoming appointments and prepare for next-day visits
• Audit charts for next-day appointments and add required forms
• Review orders in charts and flag missing test results
• Organize charts alphabetically for next-day appointments by designated deadline
• Request charts from other offices or archives as needed
• Photocopy records with appropriate authorization
• Process requests for medical information promptly and accurately
• Answer telephone calls and respond to record-related requests
• Fax/email records to physician offices, hospitals, hospices, and other authorized entities
• Create and audit new patient charts
• Sort and store patient files appropriately
• Maintain confidentiality of all medical records in accordance with HIPAA guidelines
• Assist with archiving and storage of medical records
• Collect charts from designated areas throughout the day
• Assist with care and maintenance of department equipment and supplies
• Ensure all medical records are handled in accordance with organizational privacy and security policies
• Perform related duties as assigned
• Other duties as assigned

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Responsibilities may change at any time based on organizational needs.

Requirements

Physical Requirements:

• Frequent bending, stooping, and reaching
• Prolonged standing and walking
• Ability to lift and carry up to 50 pounds
• Manual dexterity required for filing and computer work

Qualifications and Experience:

• High school diploma or equivalent required
• General clerical experience preferred
• Previous medical office experience preferred

Work Environment:

Work is performed in an office environment within the medical records area. The role involves repetitive tasks, frequent movement, and interaction with physicians, staff, and healthcare partners.

UTAH CANCER SPECIALISTS TRAINING REQUIREMENTS:

• Microsoft Suite Training
• Microsoft Outlook
• Teams
• Microsoft Word
• Microsoft Excel