Insurance Follow Up Specialist

Universal Health Services; Richmond (VA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health plans

Dental coverage

Vision coverage

401K with company match

Student loan refinancing

Career development opportunities

Pet Insurance

Job summary

Universal Health Services in Richmond, VA is hiring an Insurance Follow Up Specialist - Central for the Atlantic Region Central Billing Office. You will follow up on patient and third party accounts receivable balances, identify billing errors, and coordinate with payers to resolve issues, while maintaining HIPAA compliance and quality customer service.

The role requires knowledge of major payers, proficiency with Microsoft Office, and strong communication.

Qualifications

• Minimum 1 year of office experience.
• Knowledge of managed care payers and medical terminology preferred.
• Ability to learn quickly, build and maintain long term relationships and work with minimal supervision.
• Detail-oriented with the ability to work on multiple priorities.
• Proficient in Microsoft Office and Windows products.
• Strong written and verbal communication skills; strong analytical, organizational and time management skills required.
• Gathers and analyzes information skillfully.

Responsibilities

• Perform follow up activities on accounts to ensure prompt payment.
• Identify coding or billing errors from EOBs and work to correct them.
• Update the patient account record to identify actions taken.
• Adhere to all HIPAA guidelines as well as various policies and guidelines.
• Identify trends, and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor.
• Pursue and participate in education to remain current with changes in the Healthcare industry.
• Organize and prioritize tasks to meet deadlines.
• Contribute to team effort by accomplishing related results as needed.
• Assist with increasing cash flow by decreasing our Account Receivables aging account.
• Promote effective working relations and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives.

Skills

Third party payer rules

Medicare/Medicaid/BCBS knowledge

Medical terminology

Microsoft Office

Collection tactics

Negotiation skills

Verbal and written communication

Tools

Microsoft Office

Job description

Responsibilities

Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.

Atlantic Region CBO is seeking a dynamic and talented Insurance Follow Up Specialist - Central.

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances.

Knowledge of third party payer rules and regulations including Medicare, Medicaid, Blue Cross Blue Shield and medical terminology. Develops strong working relationships with major payers to assure timely resolution of claims processing issues. The ability to communicate clearly and concisely both verbally and in writing. Customer focused, providing service consistently exceeding expectations to both internal and external customers. Proficiency in Microsoft Office applications, collection tactics and negotiation skills. Ability to prioritize needs and to manage resources. Can perform basic mathematical calculations and balance and recognize figures.

Key Responsibilities include

• Perform follow up activities on accounts to ensure prompt payment


• Identify coding or billing errors from EOBs and work to correct them


• Update the patient account record to identify actions taken


• Adhere to all HIPAA guidelines as well as various policies and guidelines


• Identify trends, and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor


• Pursue and participate in education to remain current with changes in the Healthcare industry


• Organize and prioritize tasks to meet deadlines


• Contribute to team effort by accomplishing related results as needed


• Assist with increasing cash flow by decreasing our Account Receivables aging account


• Promote effective working relations and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives

Benefit & Rewards Highlights

• Challenging and rewarding work environment


• Competitive Compensation & Generous Paid Time Off


• Excellent Medical, Dental, Vision and Prescription Drug Plans


• 401(K) with company match and discounted stock plan


• SoFi Student Loan Refinancing Program


• Career development opportunities within UHS and its 300+ Subsidiaries!


• Pet Insurance


• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com

Qualifications

Position Requirements

• Minimum 1 year of experience in an office setting highly preferred


• Knowledge of managed care payers and medical terminology is preferred


• Ability to learn quickly, build and maintain long term relationships and work with minimal supervision


• Detail-oriented with the ability to work on multiple, competing, priorities


• Proficient in Microsoft Office and Windows products.


• Strong written and verbal communication skills; strong analytical, organizational and time management skills required


• Gathers and analyzes information skillfully

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.