Job Title
Medical Records Specialist
Department
Patient Access
Immediate Supervisor Title
Patient Access Supervisor
Job Supervisory Responsibilities
None
General Summary
The Medical Records Specialist is responsible for maintaining organizing reviewing and processing patient medical records to ensure accuracy completeness confidentiality and compliance with applicable healthcare regulations and organizational policies
Essential Job Responsibilities
- Maintain organize update and retrieve patient medical records in electronic and paper based systems as applicable
- Review medical records for accuracy completeness and proper documentation
- Scan index upload and file medical documents into the appropriate patient records
- Process requests for medical records from patients healthcare providers insurance companies attorneys and other authorized parties in accordance with established procedures
- Verify patient identities authorization forms and release of information requests before disclosing protected health information
- Ensure the confidentiality security and integrity of patient information in accordance with HIPAA and applicable federal and state privacy laws
- Track and follow up on missing incomplete or outstanding medical documentation
- Assist with medical record audits quality assurance reviews and compliance activities
- Maintain accurate records of document requests releases and other medical records transactions
- Communicate professionally with clinical staff administrative personnel patients and external organizations regarding medical record inquiries
- Identify and report documentation discrepancies filing errors and potential privacy or security concerns
- Perform other related duties as assigned
Education
High school diploma or equivalent required
Experience
Experience in multi provider or specialty practices
Performance Requirements
- Knowledge Knowledge of medical terminology and insurance processes
- Experience with Electronic Health Records EHR systems
- Communication and organizational skills
Skills
- Written and verbal communication skills
- Customer service excellence
- Problem solving abilities
Abilities
- Ability to collaborate with a team
- Ability to maintain confidentiality
Equipment Operated
Standard office equipment including computers fax machines copiers printers telephones etc
Work Environment
Position is in a well lighted office environment
Mental Physical Requirements
Involves sitting approximately 90 percent of the day walking or standing the