Medical Records

Impact BPO; United States; Remote; USD 55,000 - 85,000; Full time

Job summary

Impact BPO is seeking a records management professional to ensure patient health information is accurately documented, securely managed, and readily accessible to support care delivery and compliance. You will review, file, and process requests for patient records, while upholding HIPAA standards and privacy laws.

The role emphasizes attention to detail, strong organizational skills, and the ability to work independently in a remote environment, supporting quality assurance and continuous

Qualifications

• Attention to detail and accuracy in records.
• Strong organizational skills for file management.
• Knowledge of HIPAA regulations and privacy practices.
• Proficiency with EHR systems and document management tools.
• Clear communication with cross‑functional teams.
• Ability to work independently in a remote environment.

Responsibilities

• Maintain, organize, and update patient medical records in EHR and document management systems.
• Review incoming medical documentation for completeness, accuracy, and regulatory compliance.
• Process requests for patient medical records from patients, providers, and authorized third parties per HIPAA.
• Assist healthcare providers by ensuring documentation is accessible and properly filed.
• Monitor, audit, and reconcile medical records to support quality assurance and improvement initiatives.
• Support accurate healthcare operations through reliable records management and compliance practices.

Skills

Attention to detail

Organizational skills

HIPAA compliance

EHR proficiency

Document management

Communication

Remote work capability

Job description

In this role, you will ensure patient health information is accurately documented, maintained, and securely managed throughout its lifecycle to support care delivery, compliance, and quality assurance.

Responsibilities

• Maintain, organize, and update patient medical records in Electronic Health Record (EHR) systems and document management systems.




• Review incoming medical documentation (e.g., test results, physician notes, referrals) for completeness, accuracy, and compliance with regulatory standards.




• Process requests for patient medical records from patients, providers, and authorized third parties in accordance with HIPAA and applicable privacy laws.




• Assist healthcare providers by ensuring all relevant documentation is easily accessible and appropriately filed.




• Monitor, audit, and reconcile medical records to support quality assurance and continuous improvement initiatives.




• Support accurate and efficient healthcare operations through reliable records management and compliance practices.

Requirements

• Prior experience or strong understanding of medical records management or health information systems is a plus.




• Excellent attention to detail, organizational skills, and ability to manage sensitive information with confidentiality (HIPAA compliance).




• Proficiency with electronic health record (EHR) systems and document management tools.




• Effective communication skills, both written and verbal, for collaboration with cross‑functional teams.




• Ability to prioritize tasks, handle multiple responsibilities, and work independently in a remote environment.




• Strong commitment to accuracy and integrity in recordkeeping and data management.