Medical Receptionist - Urgent Care

Trinity Health Corp.; Union City (CT); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Retirement Savings Program with Match

Time Off including PTO/Vacation/Hols

Tuition Reimbursement & Professional  

Life and AD&D Insurance

Well-being Initiative

Job summary

Trinity Health Of New England in Connecticut is seeking a full-time Urgent Care Medical Receptionist for our Naugatuck location. You will be the friendly first contact, handling calls, patient data entry, and scheduling in a fast-paced urgent care setting.

Learn physician billing software, verify insurance, collect co-pays, and support clinical and administrative teams. Day shifts with every other weekend, plus a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or billing department preferred.
• Familiarity with medical terminology and patient billing preferred.
• Strong communication, multitasking, and organizational skills.
• Friendly, professional demeanor and a team-first attitude.

Responsibilities

• Provide a positive, patient-centered experience from the first phone call to the end of the visit.
• Learn and navigate physician billing software with confidence.
• Accurately enter patient data and maintain up-to-date records.
• Manage physician schedules and coordinate appointments.
• Answer incoming calls, verify insurance, and collect co-pays.
• Support clinical and administrative teams as needed.

Skills

Medical office experience

Billing software

Strong communication

Multitasking

Organizational skills

Team-oriented approach

Education

High school diploma or equivalent

Job description

Employment Type: Full time Shift: Rotating Shift Description: Urgent Care Medical Receptionist – Be the Heart of Our Front Desk! Are you organized, tech-savvy, and passionate about helping others? Join our Urgent Care team as a Medical Receptionist and play a vital role in delivering a seamless and welcoming experience for every patient.

Now hiring at: 58 Maple Street, Naugatuck, CT 06770

What You’ll Do

• Provide a positive, patient-centered experience from the first phone call to the end of the visit
• Learn and navigate physician billing software with confidence
• Accurately enter patient data and maintain up-to-date records
• Manage physician schedules and coordinate appointments
• Answer incoming calls, verify insurance, and collect co-pays
• Support clinical and administrative teams as needed

What You Bring

• High school diploma or equivalent (required)
• Experience in a medical office or billing department (preferred)
• Familiarity with medical terminology and patient billing (preferred)
• Strong communication, multitasking, and organizational skills
• A friendly, professional demeanor and a team-first attitude

Why You’ll Love Working Here

Full-time Day shift (Rotating) – 40 hours per week, every other weekend.

Benefits effective Day 1

• Competitive pay
• Career growth and advancement opportunities
• Diverse and inclusive culture
• Patient-first environment

Compensation and Benefits

At Trinity Health Of New England, we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.

Pay Range: $17.50per hour - $23.80 per hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our comprehensive benefits package includes:

• Medical, Dental, Prescription Drug and Vision Coverage
• Retirement Savings Program with Employer Match
• Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays
• Tuition Reimbursement and Professional Development Opportunities
• Basic and Supplemental Life and AD&D Insurance
• Well-being Initiative

About Us

We are a dedicated network of primary care providers, specialists, and surgeons serving communities across Connecticut and Western Massachusetts. As part of Trinity Health Of New England, we provide comprehensive care including urgent care, imaging, surgery, rehabilitation, and more—serving thousands of patients each year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org.

You can also follow Trinity Health on LinkedIn.