Medical Receptionist

Trinity Health Of New England; Hartford (CT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits from day 1

Tuition reimbursement

Career growth opportunities

Job summary

Trinity Health Of New England Medical Group in Hartford is seeking a Medical Receptionist / Business Services Rep to join our Women’s Health team. You will be the first point of contact, greeting patients, answering calls, scheduling appointments, and handling registration and insurance verification.

The role supports providers and staff with clerical tasks, pre-authorizations, referrals, chart preparation, and fax management, ensuring smooth patient flow and a positive, efficient patient

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing preferred; knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills; proficient with Windows and Microsoft Office; accuracy and dependability required.

Responsibilities

• Greet patients in person or by phone in a courteous, professional manner.
• Answer phones using appropriate scripts and direct calls to the correct staff.
• Schedule patient appointments per department protocols to maximize provider productivity.

Skills

Customer service

Phone etiquette

Scheduling

Medical terminology

Data entry

Education

High school diploma

Tools

Microsoft Office

Job description

Employment Type

Full time

Shift

Day Shift

Description

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Women's Health team in Hartford.

The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

What You Will Do

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Minimum Qualifications

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights And Benefits

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Mission Driven Team environment
• Career growth and advancement potential

Pay Range:

$18.00 - $23.80 per hour

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Comprehensive Benefits Package Includes

• Medical, Dental, Prescription Drug and Vision Coverage
• Retirement Savings Program with Employer Match
• Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays
• Tuition Reimbursement and Professional Development Opportunities
• Basic and Supplemental Life and AD&D Insurance
• Well-being Initiative
• Career Growth and Advancement Opportunities within Trinity Health

Facility Information

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.