Medical Receptionist Urgent Care

American Family Care Grand Junction; Grand Junction (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Flexible schedule

Opportunity for advancement

Vision insurance

Bonus based on performance

Dental insurance

Retirement benefits

Job summary

American Family Care Grand Junction is hiring for positions that involve accurately checking patients in and out by verifying insurance and collecting payments. The role requires maintaining up-to-date patient records and ensuring positive patient relations.

Ideal candidates will have a high school diploma, strong customer service skills, and previous clerical experience. You will work in a flexible schedule environment with various benefits.

Qualifications

• Customer service skills for positive patient relations.
• Detail-oriented and accuracy in patient record maintenance.
• Basic computer skills including Microsoft Office knowledge.

Responsibilities

• Prepare the clinic by reviewing the facility and opening systems applications.
• Greet patients and provide initial paperwork.
• Register patients and verify insurance accurately.
• Process patient payments and address billing issues.
• Maintain accurate documentation.
• Complete daily closing procedures and balance patient charges.

Skills

Customer service skills

Detail orientation

Basic computer knowledge

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• 401(k) matching
• Health insurance
• Vision insurance

Benefits/Perks

• Paid time off
• Health insurance
• 401k matching
• Dental insurance
• Retirement benefits
• Flexible scheduling

Hiring for multiple role: FT or PT

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. AFC Urgent Care.