Medical Receptionist - UCC/SC

MedStar Health; Prosper (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Texas is looking for a Medical Receptionist. The role involves greeting patients, scheduling appointments, and managing billing processes in a fast-paced clinic environment. The ideal candidate will have strong communication skills and previous customer service experience to ensure a positive patient experience.

Qualifications

• Requires high school diploma or equivalent.
• Customer service experience is necessary.
• Good communication and interpersonal skills expected.

Responsibilities

• Greet patients and manage intake and checkout.
• Schedule appointments and process billing.
• Maintain patient flow and handle phone inquiries.

Skills

Communication

Interpersonal Skills

Customer Service

Education

High School graduate or equivalent

Job description

Location:

Prosper Medical Office Building

Department:

Ear Nose Throat Clinic

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient's visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The Medical Receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience:

• High School graduate or equivalent required.

• Customer service experience required.

Knowledge, Skills & Abilities:

• Exhibit good interpersonal and communication skills.

• Maturity to withstand pressure that may arise in relation to the public and physician.

About Us:

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.