Medical Receptionist - Mount Vernon, IL

United Skin Specialists, LLC; Mount Vernon (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare clinic is seeking a Medical Receptionist to provide comprehensive support for both patients and the clinic. The chosen candidate will perform duties such as patient check-ins, scheduling appointments, and administrative tasks. This role requires strong interpersonal skills and prior experience in a healthcare setting, particularly in dermatology. Ideal candidates will exhibit professionalism and a commitment to maintaining a welcoming environment for patients while adhering to regulatory standards.

Qualifications

• 2 years’ experience in a healthcare environment, preferably in Dermatology or a Specialty Clinic.
• Strong computer skills; ability to learn new software.
• Prior understanding of HIPAA compliance.

Responsibilities

• Welcomes patients, checks them in, and maintains a clean waiting area.
• Schedules appointments and performs administrative tasks for the clinic team.
• Identifies and resolves patient-centered problems; adheres to HIPAA privacy policies.

Skills

Organizational Skills

Interpersonal Communication

Problem Solving

Computer Skills

Education

High-School diploma or equivalent

Tools

Microsoft Office

Job description

The chosen candidate will be responsible for providing all around support to the clinic and patients in the following capacities:

• Welcomes patients into the clinic in a warm and friendly manner
• Checks-in patients as they arrive for their appointment
• Provides a clean and organized waiting area
• Assists with helping patients select appropriate skin retail products
• Enters patient information and billing information into electronic database
• Protects patients and employees by adhering to OSHA infection-control policies
• Identifies and resolves patient-centered problems in a timely manner; Involving Clinic leads when appropriate
• Adheres to HIPAA privacy policies
• Follows all Standard Operating Procedures and other guidelines

Administrative Support:

• Assists clinic team in various admin needs
• Maintains electronic medical charts/files
• Other duties and projects as assigned.

Scheduling:

• Schedules appointments for new and existing patients
• Reviews schedules for accuracy and productivity
• Completes patient reminder phone calls if needed

Required Qualifications:

• Requires a High-School diploma or equivalent
• At least 2 years’ experience in a healthcare environment; Preferably in a Dermatology or a Specialty Clinic
• Strong computer skills – Microsoft Office and ability to learn new computer software
• Ability to travel to other clinic locations in the Twin Cities metro area as needed to cover shifts as needed
• Prior understanding of HIPAA compliance

Additional Qualifications:

• Strong work ethic and team player
• Exceptional organizational skills and effectively prioritizes tasks
• High degree of professionalism
• Ability to deal sensitively with confidential material
• Strong interpersonal (verbal and written) communication skills
• Ability to communicate with various levels of management
• Positively contribute to the USS team environment by taking initiative to learn and build skill sets
• Ability to independently problem solve

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Required

2 years:

2 years:

Medical Reception/Admin

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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