Medical Receptionist - Motility, Hepatology, Gastroenterology - Physician Practice

Hackensack Meridian Health; Neptune City (NJ); On-site; Full time

Job summary

Join a leading healthcare provider as a Medical Receptionist in a Motility, Hepatology, and Gastroenterology practice. This full-time role involves providing excellent patient service, managing clerical tasks, and supporting multiple locations. Ideal candidates possess strong communication and organizational skills, ensuring a welcoming environment for patients.

Benefits

Comprehensive benefits package

Health, dental, and vision insurance

Paid leave and tuition reimbursement

Retirement benefits

Qualifications

• High School diploma, GED, or equivalent required.
• Ability to learn quickly and adapt to changing patient needs.
• Strong sense of accountability and teamwork.

Responsibilities

• Responsibilities include greeting patients, managing check-in/out processes, and handling billing duties.
• Adhere to HIPAA guidelines and maintain accurate filing system.
• Adapt work schedule to meet needs of the practice.

Skills

Medical field experience

Teamwork

Communication

Education

High School diploma or equivalent

Tools

Epic

Job description

Medical Receptionist - Motility, Hepatology, Gastroenterology - Physician Practice

3 days ago Be among the first 25 applicants

Description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health, we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Medical Receptionist provides reception and clerical services under the supervision of the practice manager and physician(s) for the patients and visitors of the practice. These services may include billing, collections, referrals, appointments, patient contact, and general secretarial duties. Must be willing to travel within 30 minutes of your home, and float to various locations.

We are looking for a full-time medical receptionist for a MOTILITY, HEPATOLOGY, GASTROENTEROLOGY practice.

We have 7 staff members / 2 physicians / 1 Nurse Practitioner/PA.

• Looking for someone with medical field experience!

Responsibilities

A day in the life of a Medical Receptionist at Hackensack Meridian Health includes:

• Receiving and directing all communication courteously and consistently. Adheres to HIPAA guidelines and office policy. Phone calls are answered quickly and directed appropriately.
• Greeting patients and visitors in a prompt, courteous, and helpful manner. Conducting oneself in a friendly manner, by smiling, making direct eye contact, and making patients and visitors feel welcome and important.
• Assisting patients with the sign-in process. Responding promptly to patient's needs.
• Supporting financial responsibilities, including staying abreast of reimbursement and billing procedures, accurately verifying information on Audit Journal, preparing bank deposits and credit card batches, and signing and dating completed daily cash receipts.
• Monitoring general office supply inventory and equipment, including working with team members to determine their supply needs. Notifying the Practice Manager when supplies are low and initiating ordering of needed supplies and equipment.
• Managing patient check-in process. Consistently and courteously obtaining and verifying required demographic information (date stamp and/or copy insurance card). Collecting copayment and any applicable balances; verifying insurance eligibility; ensuring appropriate referrals are obtained (specialty offices); ensuring patient completes appropriate paperwork including but not limited to face sheet, ABN, and HIPAA forms; accurately entering patient demographic information in billing/computer system.
• Managing patient check-out process, ensuring the process is completed accurately and timely and in a friendly manner. Check-out process includes reviewing charge slip, posting charges and payments into system, collecting current and past due balance(s), scheduling future appointment(s).
• Promoting patient satisfaction by providing excellent service through friendly and helpful interactions with patients and visitors. Communicating potential patient satisfaction issues to the direct manager.
• Maintaining efficient and accurate filing and record maintenance system.
• Assembling new patient folders. Retrieving and returning records according to protocol.
• Adapting work schedule to meet the needs of the practice. Working additional hours as requested to maintain adequate coverage for the practice. Willing to cross cover when necessary. Clocks in at designated start time. Managing time effectively to prevent unapproved OT.
• Serving as a pre-loader for our EMR system.
• Other duties and/or projects as assigned.
• Adhering to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, GED, or equivalent programs.
• The ability to learn quickly and adapt to changing patient needs, with a strong sense of accountability, teamwork, ongoing education, and dedication to delivering high-quality patient care.
• Must be able to travel to various locations.

Preferred Qualifications:

• Prior receptionist or clerical experience in a medical office.
• Epic experience.

Licenses and Certifications (Preferred):

• CPR certification.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

HMH is committed to pay equity and transparency. The posted rate of pay is an estimate of the minimum base pay at the time of posting and does not reflect the full value of our total rewards package.

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. The actual compensation may vary based on factors such as experience, education, skills, location, and internal equity. Some roles may be eligible for incentives, bonuses, or shift differentials.

In addition to compensation, HMH offers a comprehensive benefits package including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. Starting at $18.36/hour.