Medical Receptionist/Medical Assistant

Urgent Team; Northshore Estates (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement savings plans

Paid Time Off

401K plan

Job summary

Physicians Care in Chattanooga, TN is seeking an experienced Medical Receptionist/Medical Assistant to join our on-site team. The role involves greeting patients, activating patient files, and providing basic clinical support under physician supervision.

Responsibilities include front desk duties, patient check-in/out, scheduling, and coordinating with clinical staff. A high school diploma, basic computer skills, and EMR familiarity are required; prior medical office experience is preferred.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Greet patients and manage front desk tasks.
• Assist with patient check-in/check-out and scheduling.
• Answer phones, route inquiries, and support documentation workflow.
• Prepare patient charts and assist with basic clinical tasks under supervision.
• Maintain a tidy, organized reception area and accurate patient information.

Skills

Customer service

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

EMR familiarity

Job description

Locations

Showing 1 location
TN-NorthShore
TN-NorthShore | TN-PC-NorthShore
419 N Market St
STE 100
Chattanooga, TN 37405, USA

• On-site
• Front Desk
• Full-Time
• Requisition #: MEDIC012438

Description

Physicians Care is looking for experienced Medical Receptionist/Medical Assistant to join our team in Chattanooga, TN.

JOB SUMMARY: The Medical Receptionist/Medical Assistant is responsible for greeting patients, activating patient files and providing basic clinical care to patients in alignment with their medical education.

KEY RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Promptly greets patients when entering waiting area, exam room, and laboratory or x-ray room
• Answer patient inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Consistently communicates with patients on wait times; provides direction to the next step in the treatment process
• Provides solutions to patient problems and recognizes and seeks help in emergent/hazardous situations
• Executes follow-up calls with a sense of urgency
• Obtains and accurately documents patient vital signs and weight, takes brief history, past medical, family and social history current medications, allergies and other pertinent historical information as appropriate
• Assists with patient transfers
• Assists with procedures directly supervised by the provider
• Follows documentation procedures and completes required documentation related to patient visit
• Responsible for ensuring patient areas remain neat and tidy throughout the day
• Responsible for cash and check reconciliation and nightly deposit drop offs
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S THE SCHEDULE? Full-time team members work a rotating 36‑40 hour/week schedule, consisting of 12‑hour weekday shifts and every‑other weekend. Our PRN (per diem) team members are scheduled on an as‑needed basis.

WHAT'S REQUIRED?

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting is preferred

FULL‑TIME BENEFITS INCLUDE:

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!

PRN BENEFITS INCLUDE:

• Competitive Salary
• 401K plan with company contribution
• No‑Cost Office Visits and generous discounts on some billable services

ABOUT PHYSICIANS CARE: Physicians Care, with 11 locations throughout Alabama, Georgia, and Tennessee, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Physicians Care’s convenient, walk‑in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday and Sunday 8 a.m. to 4 p.m. Additionally, all Physicians Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.