Medical Receptionist ( Full Time )

The Lake Erie College Of Osteopathic Medicine; Englewood (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

The Lake Erie College of Osteopathic Medicine is seeking a front office medical receptionist responsible for scheduling appointments, managing calls, and supporting patient flow. This engaging role requires strong communication and organizational skills, along with a diploma and relevant experience. LECOM provides a dynamic workplace with growth opportunities and competitive compensation.

Benefits

Competitive wages and benefits

Career advancement opportunities

Engaging work culture

Qualifications

• High school diploma or GED required.
• AS or BS degree preferred with 2-5 years experience.
• Knowledge of medical coding and insurance practices.

Responsibilities

• Check-in & check-out patients, answer phone calls.
• Schedule patient appointments and manage clinical inboxes.
• Collect co-pays and handle medical record requests.

Skills

Computer experience

Patient Relations

Scheduling

Organizational skills

Communication skills

Education

High school diploma or GED

AS or BS degree

Tools

Athena Medical Patient Software

MS Office Suite

Job description

About The Lake Erie College of Osteopathic Medicine

The Lake Erie College of Osteopathic Medicine offers challenging, enjoyable, and rewarding positions as faculty and staff at our campuses in Erie and Greensburg, Pennsylvania; Elmira, New York; and Bradenton, Florida. A leader in medical education, LECOM provides innovative and affordable education in osteopathic medicine, pharmacy, dental, and health services.

We welcome you to our vibrant and engaging work culture, where you can grow, develop, and share your talents, while contributing to LECOM’s mission. We provide competitive wages and benefits within a highly productive and energetic workplace, as well as unlimited opportunities for personal satisfaction and career advancement. You will find that LECOM is a great place to work!

JOB SUMMARY:The front office medical receptionist will be responsible for answering phones, scheduling patient appointments, taking messages, and outgoing and incoming medical record requests. The medical receptionist follows all policies and procedures and completes other clerical duties as assigned.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:

• Must check-in & check-out patients, answer telephone and verify personal information for billing purposes;
• Schedule patient appointments and take messages;
• Responsible for checking and responding to emails and tasks daily in individual clinical inbox and group inbox;
• Must be responsible and accountable to supervise and manage the patient waiting area;
• Must work in conjunction with the physicians and staff to maintain patient flow;
• Must be able to take direction and receive assignments to help the clinic on a daily basis;
• Must be available for work during the hours assigned;
• Responsible for collection of co-pays and balances and then submission of end of day receipts to the office manager;
• Complete outgoing and incoming medical record requests;
• Bar-code documents for inclusion in electronic medical records;
• Protect money, checks, credit cards and collect insurance information;
• Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;
• Participate in scholarly activity so to enrich and broaden the student learning experience;
• Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach; and
• Accept other duties needed/assigned for the practice needs.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Computer experience in medical or other related field;
• Knowledge of Patient Relations, Scheduling and Bookkeeping;
• Knowledge of medical coding and insurance practices and reimbursement;
• Compliance with State and Federal Regulations and Safety Protocols, at the practice level;
• Knowledge of patient’s privacy (HIPAA) and student privacy (FERPA);
• Follow proper OSHA and safety guidelines; Protect equipment (office, facility);
• Strong communications skills are essential as well as computer literacy (MS Office Suite [i.e. Word, PowerPoint and Excel…etc.]) and accurate data entry skills;
• Excellence organizational skills must be accurate and attentive to detail;
• Knowledge or experience with Athena Medical Patient Software (if no experience, training will be provided) ;
• Maintaining an established work schedule;
• Effectively using interpersonal and communications skills including tact and diplomacy;
• Effectively using organizational and planning skills, including attention to detail and follow-through;
• Assessing and prioritizing multiple tasks, projects, and demands;
• Maintaining confidentiality of work related information and materials;
• Establishing and maintaining effective working relationships;
• The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
• The ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM;
• The ability to accept work directives from managers and supervisors in a respectful and cooperative manner; and
• Be able to be flexible to accept other duties needed/assigned for the practice needs.

MINIMUM QUALIFICATIONS:Education and experience equivalent to:High school diploma or GED required. AS or BS degree with work experience of 2-5 years’ in a similar job responsibility preferred. Computer and online interactive knowledge a must.

The Lake Erie College of Osteopathic Medicine offers challenging, enjoyable, and rewarding positions as faculty and staff at our campuses in Erie and Greensburg, Pennsylvania; Elmira, New York; and Bradenton, Florida.

Each employee contributes directly to LECOM’s growth and success and takes pride in being a member of the LECOM family. Employees embrace the osteopathic principles of compassionate and caring primary health care and serve as professional role models for LECOM students.

We are very excited to welcome you to our vibrant and engaging work culture, where you can grow, develop, and share your talents. We look forward to your personal contribution to LECOM’s mission of excellence in education, research, clinical care, and community service. You will find that we provide a highly productive and energetic workplace, with unlimited opportunities for personal satisfaction and career advancement. We are confident that you will agree that LECOM is a great place to work!

LECOM offers competitive wages and benefits. EEO/AA/M/F/Vets/Disabled

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