Medical Receptionist - Front Desk Clerk – FT (5 day)

Pulmonary and Critical Care Consultants; Dayton (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Pulmonary and Critical Care Consultants in Dayton, OH, is seeking a Front Desk Clerk to assist patients with registration and check-in/out, respond to calls, and coordinate appointments. This role requires medical office experience and strong communication.

You will greet patients, scan insurance and IDs, collect forms, manage records requests, and support referral and sleep lab charge entry. A high school diploma and prior medical-office experience are required; background check may be required.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience at a medical practice is required.
• Able to communicate in person, over the phone, and in writing.
• Excellent communication and patient care skills to effectively interact with patients and healthcare professionals.
• Well organized and attentive to detail.
• Ability to work in a team environment.
• Microsoft Office proficiency.
• Regular and consistent use of keyboard and mouse is necessary.

Responsibilities

• Greet patients, interact with patients, doctors and patients’ family members, schedule appointments.
• Scan insurance cards and pertinent ID cards.
• Obtain proper forms (ie: advanced directives and financial responsibility forms).
• Process medical records requests.
• Triage incoming faxes.
• Scan outside medical records into patient charts.
• Back up for incoming referral and consult requests.
• Maintain office and sleep lab charges into electronic system.
• Other duties and special projects as assigned.

Skills

Communication

Patient care

Organization

Teamwork

MS Office

Education

High school diploma or equivalent

Job description

• Location 1520 South Main Street,Dayton, OH, 45409,United States
• Base Pay $19.00 / Year
• Employee Type Full Time Non-Exempt
• Required Degree High school
• Manage Others No

Description

MEDICAL OFFICE EXPERIENCE REQUIRED

The Front Desk Clerk will assist patients with registration and checking in and out of their appointments. This role may interact with patients in person or via phone.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Greet patients Interact with patients, doctors and patients’ family members, schedule appointments
• Scan insurance cards and pertinent ID cards
• Obtain proper forms (ie: advanced directives and financial responsibility forms)
• Process medical records requests
• Triage incoming faxes
• Scan outside medical records into patient charts
• Back up for incoming referral and consult requests
• Maintain office and sleep lab charges into electronic system
• Other duties and special projects as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma or equivalent preferred
• Previous experience at a medical practice is required
• Able to communicate in person, over the phone, and in writing
• Excellent communication and patient care skills to effectively interact with patients and healthcare professionals
• Well organized and attentive to detail
• Ability to work in a team environment
• Microsoft office proficiency
• Regular and consistent use of keyboard and mouse is necessary
• May require satisfactory completion of a criminal background check

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Frequent use of speech to share information through oral communication
• Frequent sitting, reaching and keyboard use/data entry
• Frequent repetitive motions that may include the wrists, hands and/or fingers
• Occasional standing and walking
• The noise level in the work environment is generally moderate
• Occasional lifting/carrying and pushing/pulling objects up to 25 pounds

Job Location

This is a float position that may require work at Dayton, Centerville, Springfield and Troy offices. While you may primarily be assigned to one location all staff may be asked to perform this role at any of the locations depending on staffing needs.

Note

Background check may be required.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.