Medical Receptionist, FPG Pulmonary: FT, Days

Firelands Health; Sandusky (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team at a leading healthcare provider in Sandusky, Ohio, as a Medical Receptionist. This full-time role offers a supportive environment where you can thrive both personally and professionally. You'll play a crucial role in managing patient information, verifying insurance coverage, and ensuring smooth operations within the medical office. With a focus on community wellness and excellent healthcare, this position provides an opportunity to make a real difference in people's lives. Enjoy a range of employee-centric perks, including tuition reimbursement and health insurance, while working in a vibrant coastal town known for its charm and support for work-life balance.

Benefits

Retention Bonus: $1,000

Tuition Reimbursement

Loan Forgiveness

Comprehensive Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k)

Health and Wellness Offerings

Monthly Employee Events

Qualifications

• High school diploma required; vocational education preferred.
• Current CPR certification needed within 3 months of employment.

Responsibilities

• Obtain, verify, and update patient information and support services.
• Manage referrals and ensure timely submission of billing information.

Skills

Interpersonal Skills

Critical Thinking

Typing Skills

Education

High School Graduate

Vocational Education

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Medical Receptionist, FPG Pulmonary: FT, Days

Job Category: Administrative

Requisition Number: MEDIC007419

• Posted: February 3, 2025
• Full-Time

Locations

FPG, Pulmonary Disease
Sandusky, OH 44870, USA

Description

Position Highlights:

• Retention Bonus: $1,000!
• Lifestyle: Sandusky was voted “Best Coastal Small Town in America”.
• Work/life: You will find support to help you manage your personal life while building a career.
• Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.

About Firelands Health:

Firelands Health is the area’s largest and most comprehensive resource for quality medical care, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.

Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.

What you will do:

• Obtains, verifies, updates and scans patient information and provides support services to patients and medical staff.
• Verifies patient’s current insurance coverage through insurance websites.
• Collects and posts co-pays and past due balances, and completes any necessary forms obtaining signatures as necessary.
• Obtains prior authorizations and pre-certifications as needed.
• Manages referrals through EMR.
• Follows all incentive guidelines by helping the practice meet a variety of incentive program goals.
• Performs daily banking through Virtual Merchant and FRMC cashiers.
• Prepares a daily financial spreadsheet for practice.
• Ensures the submission of timely, accurate and complete information to the Central Billing Office.
• Uses collection management reports to keep accounts receivable current.
• Looks for instances of identity theft patterns and reports potential threats.
• Requests, locates, sends and receives patient medical records according to guidelines.
• Maintains medical appointments for patients.
• Answers phones in a pleasant manner, screens calls to appropriately direct callers.
• Maintains clean, orderly waiting area including patient message board and reading materials.
• Organizes and maintains an inventory system to ensure adequate levels of supplies.

What you will need:

• High school graduate; vocational education preferred. Experience in medical ambulatory setting.
• Current CPR certification or obtained within 3 months of employment and maintained.
• Proficient in the use of personal computers with strong typing skills; skilled in Microsoft Outlook, Excel, and Word.
• Strong interpersonal skills to communicate effectively with medical and administrative staff, patients, and families.
• Critical thinking skills for initiative, judgment, problem solving, and decision making.
• Knowledge of organization policies, procedures, systems, and medical office procedures.
• Must possess a valid State of Ohio motor vehicle operator's license and be insurable under Firelands auto policy.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities