Medical Receptionist - Float

Altasciences; Newton (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Altasciences, located in Newton, New Jersey, is seeking a front desk administrative associate to support the clinic operations. The role involves greeting patients, inputting demographic data, and managing the flow of information with attention to HIPAA privacy and accuracy.

The successful candidate will handle reception duties, verify insurance details, collect co-pays, and maintain orderly patient files while coordinating with medical staff. Experience with EMR/EHR (Athena preferred) is valued.

Qualifications

• High school diploma or equivalent; computer literacy required.
• 1–2 years of customer service/administrative experience.
• Healthcare or public sector experience preferred.
• EMR/EHR experience, Athena preferred.

Responsibilities

• Greet patients and verify/input demographic data into the practice management system.
• Answer phones, schedule appointments, and take messages.
• Collect and input valid licenses and insurance information.
• Collect, post, and reconcile co-pays and payments at service time.
• Maintain patient documents/files and ensure confidentiality.
• Room patients when providers are ready and assist as needed.
• Assist with referrals, prior authorization requests, and paperwork.
• Perform miscellaneous front desk duties as directed.

Skills

HIPAA compliance

Communication skills

Organization

Time management

Customer service

Attention to detail

Education

High School diploma or equivalent

Tools

Athena

Job description

Located in:

Newton, New Jersey 07860

Performs a variety of front desk activities (answering phones/greeting patients) that support the Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by direct supervisor.

The duties include, but are not limited to:

• Greeting patients and verifying/inputting demographic information into Practice management system.
• Collecting and inputting all valid licenses and insurance information.
• Collecting and posting all co-payments and payments made at time of service.
• Maintaining/organizing patient documents/files
• Answering phones, scheduling appointments, taking messages
• Reconciling co-pays and time of service payments collected daily
• Filing/labeling/sending outbound and inbound faxes
• Maintain confidentiality and use discretion when handling patient’s medical records and information.
• May perform charge entry process.
• Completing referrals for a specialist
• Prior authorization requests from patients and/or providers
• Filing any/all paperwork
• Rooming patients when checked in and provider is ready to treat the patient
• Performs miscellaneous job-related duties as assigned

Qualifications or Education, Training and Experience

• High School graduate or equivalent. Computer literacy required.
• 1-2 years of previous customer service/data entry, administrative/office management/clerical experience required.
• Experience of working in the health or other public sector organization desired
• EMR/EHR experience, Athena preferred

Knowledge and Skills/Expected Competencies

• Ability to maintain confidential information
• Knowledge of HIPAA compliance
• Ability to clearly communicate medical information to professional practitioners and/or the general public.
• Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines.
• Good interpersonal skills, sense of urgency, being proactive and ownership for one’s work.
• Dependable, with strong work ethic and extremely high degree personal integrity.
• Ability to deal with multiple interruptions on a continual basis that must be met with a friendly exchange with others.
• Helpful and constructive view of working with others to achieve positive outcomes.

The compensation range for this position is $18.00/hour- $22.00/hour. Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data.