Medical Receptionist Float

Humana Inc; Kissimmee (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k)

Paid time off

Job summary

CenterWell Senior Primary Care, part of Humana Inc., is seeking a Medical Receptionist with healthcare experience to support front-desk duties and patient flow. You will greet visitors, answer calls, manage messages, and assist with basic administrative tasks across clinics.

We value strong customer service, teamwork, and attention to detail. The role requires bilingual English/Spanish capabilities and the ability to work across multiple clinics in a 40-hour workweek.

Qualifications

• High School Diploma or GED required.
• 1 year or more of experience in a healthcare setting.
• Passionate about contributing to patient care and experiences.
• Excellent customer service skills.
• Team player with a can-do attitude.
• Ability to multitask in a fast-paced environment.
• Attention to detail is essential.
• Knowledge of MS Office (Word, Excel, Outlook, Access).
• Experience with EMR Systems.
• Bilingual in English and Spanish.
• Willing to work across multiple clinics or providers.

Responsibilities

• Operate a switchboard or multi-line phone and maintain call logs.
• Greet visitors, issue passes, and maintain logs.
• Respond to routine inquiries about location, hours, contact details.
• Perform administrative tasks such as booking rooms, organizing mail, and handling packages.

Skills

Customer service

Multitasking

Attention to detail

Team player

Bilingual English/Spanish

Communication

Organizational skills

Flexibility

Education

High School Diploma or GED

Tools

MS Office

EMR Systems

Job description

Become a part of our caring community

CenterWell is looking for dedicated, compassionate, and experienced candidates with Medical Receptionist experience who want to grow with the company and being a part of something great and who reports to a Center Administrator!

Medical Receptionist Role Overview:

The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Take and distribute accurate messages. Greet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Respond to routine inquiries from internal or external sources such as our location, hours of operation, phone numbers, or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Use your skills to make an impact

Additional Information:

Required Qualifications

• High School Diploma or General Education Development

• 1 year or more of experience working in a Healthcare setting

• Must be passionate about contributing to an organization focused on improving patient experiences and care

• Excellent customer service skills

• Team player

• Ability to multitask in a fast-paced environment

• Attention to detail

• Knowledge of MS Office (Word, Excel, Outlook, and Access)

• Experience with EMR Systems (Electronic Medical Records)

• Bilingual in English and Spanish

• Willing to work across multiple clinics or providers.

Preferred Qualifications:

• Value-based care model experience

• Knowledge of Medical Terminology

• Medical Related Field Study

Medical Receptionist Working hours:

Scheduled 40 hours per week

Monday to Friday 8AM-5PM

We may require local travel; We reimburse mileage.

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$38,000 - $45,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources