Medical Receptionist (BP2)

El Proyecto Del Barrio; Baldwin Park (CA); On-site; USD 47,000 - 57,000; Full time

Job summary

Paycom - ATS in Baldwin Park, CA is seeking a Front Desk Administrative Assistant to greet patients, answer phones, schedule appointments, and perform front office tasks in a busy clinic.

Responsibilities include checking in patients, verifying insurance, coordinating with staff, handling reminders, ordering supplies, and maintaining records; bilingual Spanish/English is a plus; vaccination proof may be required.

Qualifications

• High school diploma or equivalent; Associate’s degree preferred.
• 0 to 1 year of related experience.
• Knowledge of administrative support processes and procedures.
• Knowledge of basic medical terminology.
• Proficient in Microsoft Office and clinic software (eCW or similar).
• Ability to communicate professionally and maintain confidentiality.
• Ability to type accurately and efficiently.
• Ability to multi-task and meet deadlines.

Responsibilities

• Greet patients upon arrival and check them in.
• Answer phones, screen and direct calls.
• Schedule appointments and coordinate with staff.
• Verify patient insurance information.
• Make appointment reminder calls.
• Complete front office administrative tasks and maintain records.
• Order and maintain front desk supplies.
• File documents and follow retention policies.
• Perform other duties as assigned.

Skills

Administrative support processes

Medical terminology

Professional communication

Confidentiality

Typing

multitasking

Education

High school diploma

Associate’s degree preferred

Tools

Microsoft Office

eCW (or similar)

Job description

Job Details: Job Location: Baldwin Park Community Clinic 2 - Baldwin Park, CA 91706-3309, Position Type: Full Time, Salary Range: $22.71 - $27.26 Hourly

JOB SUMMARY

This position will greet patients, answer phones, schedule appointments, and perform other front desk activities.

ESSENTIAL RESPONSIBILITIES

• Greet medical clinic patients upon arrival, collect necessary information, and get patients checked in.
• Receive phone calls and screen and direct calls.
• Schedule appointments, coordinate with staff, facilitate appointment cancellations, and reschedule requests.
• Verify patient insurance information.
• Make appointment reminder phone calls.
• Complete medical clinic front office administrative tasks.
• Order and maintain front desk supplies.
• File documents and follow record retention policies.
• Perform other duties as assigned.

QUALIFICATIONS: KNOWLEDGE / SKILLS / ABILITIES

• Knowledge of administrative support processes and procedures.
• Knowledge of basic medical terminology.
• High level of professionalism, customer service, and interpersonal skills.
• Strong computer skills in Microsoft Office and eClinicWorks (eCW) or similar.
• Ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality.
• Ability to type accurately and efficiently.
• Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.
• Ability to pleasantly and effectively represent the organization.

EDUCATION / EXPERIENCE

• High school diploma or equivalent OR a combination of education and related work experience. Associate’s degree or equivalent OR a combination of education and related work experience preferred.
• 0 to 1 year of related experience.

CERTIFICATIONS / LICENSURE / LANGUAGE

• Must provide proof of required vaccinations by federal, state, and local funding sources.
• Bilingual (English/Spanish) preferred.
• BLS/CPR certification preferred.
• Employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance.
• El Proyecto will reimburse employees for their mileage at the current rate set by the Internal Revenue Service. To receive mileage reimbursement, the employee must log their mileage and submit the mileage expense report to their Appropriate Administrator.

PHYSICAL REQUIREMENTS

• Walking, talking, sitting, bending, stooping, and lifting up to 10 pounds; hand and wrist dexterity to utilize a computer.

- AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER -