Medical Receptionist - Bilingual Punjabi

Windrose Health Network, Inc.; Franklin (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Paid training

Vision insurance

Job summary

Windrose Health Network is seeking a Medical Receptionist to join our family-oriented primary care team. You will be the first point of contact, greeting patients, directing calls, and ensuring accurate registration information while delivering excellent customer service.

This role requires proficiency in Word and Excel, EMR familiarity, and the ability to work Monday through Friday with occasional overtime. Bilingual English and Punjabi speakers are encouraged to apply.

Qualifications

• High School graduate or GED required; excellent Customer Service skills.
• Prefer at least two years of Receptionist experience in healthcare.
• Knowledge of EMR systems is preferred.
• Bilingual in English and Punjabi is a plus.

Responsibilities

• Direct callers to appropriate Health Center staff
• Take messages when appropriate
• Schedule appointments, verify registration information and patient demographics
• Collect patient co-pays or other payments
• Inspect reception area for neatness

Skills

Bilingual English Punjabi

Customer service

Phone etiquette

Microsoft Word

Microsoft Excel

Education

High School / GED

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Do you have a passion for serving our patients and our communities by providing high-quality, family-oriented, primary, and preventive health care services? Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the Medical Receptionist position at Windrose Health Network could be the job you are looking for.

We are currently seeking a Medical Receptionist that will work effectively within the Windrose Health Network culture, which is described as family-friendly, supportive, transparent, and treats employees as we would want employees to treat our patients. We are seeking a Medical Receptionist that is a good advocate for their patients, solution-oriented, honest, and passionate. WindRose Health Network provides an opportunity for our employees to gain experience in a high energy, caring, supportive, technology-enhanced work environment, while making a difference in the lives of others.

Offering pertinent information:

• Directing callers to appropriate Health Center staff
• Taking messages when appropriate
• Schedules appointments, verifies registration information and patient demographics
• Collects patient co-pays or other payments
• Inspects reception room for neatness

Requirements

Education, Experience & Training:

• High School graduate or GED required; excellent Customer Service skills .
• A qualified candidate should preferably have at least two (2) years of work experience as a Receptionist in a health care service delivery setting.
• A qualified candidate should have a working knowledge of MicroSoft Word and Excel and a working knowledge of electronic medical record (EMR).
• Bilingual in English and Punjabi

Experience:

• Customer service: Experience in Medical terminology (Preferred)
• Computer skills: 1 year (Preferred)
• Medical office: 1 year (Required)
• Appointment scheduling: 1 year (Required)
• Insurance verification: 1 year (Required)
• Phone etiquette: 1 year (Required)

Schedule:

• Monday to Friday
• No weekends
• Overtime

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

WindRose is an Equal Opportunity Employer