Medical Receptionist - Bayonne

Principle Auto Group; Bayonne (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in New Jersey is seeking a Patient Service Representative to join their team. In this role, you will be responsible for welcoming patients, managing patient registration, and providing exceptional customer service in a fast-paced environment. The ideal candidate will possess strong communication skills, attention to detail, and a passion for assisting others in a healthcare setting.

Benefits

Medical insurance

Dental coverage

401k savings plan

Life insurance

Vision benefits

Qualifications

• High School Degree or GED required.
• Experience in high-volume service preferred.
• Bilingual skills valued based on location.

Responsibilities

• Welcome and provide exemplary customer service to patients.
• Coordinate patient intake and manage scheduling.
• Process medical insurance information and handle payments.

Skills

Communication

Detail-oriented

Customer Service

Computer Proficiency

Education

High School Degree or GED

Job description

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We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @~~~, @~~~, @~~~, @~~~, @~~~, @~~~, or @~~~.

Job Description

The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the patient. This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration.

Essential Functions/Responsibilities

Greeting and welcoming patients

Organizing and coordinating patient in-take and other appointments

Accurately enters/updates patient information in system

Assisting patients with completion of paperwork when necessary

Scanning, updating and filing medical records

Answering phone calls, questions, etc. in a prompt and polite manner

Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)

Handling cash and co-payments accurately and responsibly

Providing outstanding customer service to every patient

Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.

Qualifications

A High School Degree or GED

Happy, welcoming, and can-do attitude with patients and coworkers

Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred

Excellent verbal, written, and interpersonal communication skills

Detail-oriented and a team player

Computer Proficiency and superior keyboarding skills (approximately 55 wpm)

Flexible/adaptable nature to work in a continuously evolving environment

Passion for helping others in a healthcare environment

Ability to effectively interact with physicians, patients and other staff members

Bilingual language skills required or preferred based on site location.

Physical requirements

Ability to sit and stand for periods of time. Heavy computer use required.

INDOther

Pay Rate: $18.25 per hour

The provided compensation amount is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ~~~ or file a complaint at ~~~/.