Medical Receptionist and Administrative Assistant for multiple Clinics

American Family Care; Ladera Ranch (CA); On-site; USD 24,796 - 41,328; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Job summary

A leading healthcare provider is looking for a Medical Receptionist and Administrative Assistant at their Ladera Ranch location in California. The successful candidate will manage patient check-ins, verify insurance, and provide top-notch customer service. This role requires at least a high school diploma, with preferred clerical experience and proficiency in Microsoft Office. Join a team dedicated to enhancing patient care while enjoying great benefits including health insurance and bonuses based on performance.

Qualifications

• High School graduate or equivalent with strong attention to detail.
• Previous medical clerical experience preferred.
• Clear and articulate phone mannerisms.

Responsibilities

• Check patients in and out by verifying insurance and collecting payments.
• Register and update patient records accurately.
• Provide excellent customer service and assist patients with follow-ups.

Skills

Customer service skills

Medical billing

Front desk and reception skills

Good phone and follow-up skills

Detail orientation

Education

High School diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Microsoft Office

Job description

Medical Receptionist and Administrative Assistant for multiple Clinics

Join to apply for the Medical Receptionist and Administrative Assistant for multiple Clinics role at American Family Care

1 day ago Be among the first 25 applicants

Join to apply for the Medical Receptionist and Administrative Assistant for multiple Clinics role at American Family Care

Benefits

• 401(k) matching


• Bonus based on performance


• Company parties


• Competitive salary


• Dental insurance


• Employee discounts


• Flexible schedule


• Free food & snacks


• Health insurance


• Paid time off, health insurance, dental insurance, retirement benefit, and more!

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Familiar with Medical Billing


• Front Desk and Reception Skills


• Good Phone and Follow Up Skills


• Work with Insurance companies and follow up with Patients for billing and A/R


• Accounts Payable


• Manage Administrative Tasks


• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards as needed


• Register patients, update patient records, verify insurance accurately and timely, and check patients


• Determine, collect, and process patient payments and address collection and billing issues


• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests


• Balance daily patient charges (cash, check, credit cards) against system reports


• Complete closing procedures by preparing closing documentation and submitting required reports


• Complete cash control procedures and secure financial assets


• Maintain complete and accurate documentation


• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Associate or Bachelor's degree preferred. Previous medical clerical experience preferred. Good computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

Compensation

$18.00 - $30.00 per hour

PS: It’s All About You!

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.

Seniority level

Entry level

Employment type

Full-time

Job function

• Health Care Provider


• Medical Practices

Industries

Medical Practices