Medical Receptionist / Aide

Usphysicaltherapy2; Skippack (Montgomery County); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401k

Health insurance

Dental insurance

Generous paid time off

Employee discount plans

Employee Assistance Program (EAP)

Professional development opportunities

Job summary

Usphysicaltherapy2 is seeking a friendly, organized front desk administrative assistant in Skippack, PA. You will greet patients, manage schedules, handle phones, verify information, and support licensed therapists while ensuring patient comfort and safety.

Responsibilities include data entry, EMR upkeep, payments processing, and teamwork to maintain a clean, efficient clinic. The role offers comprehensive benefits and growth opportunities within a patient-centered environment.

Qualifications

• Customer service experience preferred.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Experience with medical software preferred.
• Available and flexible with hours.

Responsibilities

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned
• Assist licensed physical therapy staff by observing patients during therapeutic exercises, ensuring safety and proper technique while under direction of licensed clinical staff
• Prepare patients for therapy sessions
• Maintain cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas
• Assemble, disassemble, and maintain therapy equipment to ensure functionality
• Strong communication, time management, and organizational skills
• Ability to multitask in a fast-paced environment
• Compassionate, patient-focused attitude
• Previous experience in a medical or therapy setting is a plus
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Team player attitude and energetic with a focus on excellent customer service
• Competitive compensation
• Excellent benefits package including 401k, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

Skills

Customer service

Phone skills

Multitasking

Communication

Time management

Teamwork

Attention to detail

Tools

Microsoft Word

Excel

Medical software

Job description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned
• Assist licensed physical therapy staff by observing patients during therapeutic exercises, ensuring safety and proper technique while under direction of licensed clinical staff.
• Prepare patients for therapy sessions
• Maintain cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas.
• Assemble, disassemble, and maintain therapy equipment to ensure functionality.
• Strong communication, time management, and organizational skills
• Ability to multitask in a fast-paced environment
• Compassionate, patient-focused attitude
• Previous experience in a medical or therapy setting is a plus
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Team player attitude and energetic with a focus on excellent customer service
• Competitive compensation
• Excellent benefits package including 401k, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive