Medical Receptionist / Administrative Support

Integrated Health of Southern Illinois; Harrisburg, Northern (IL, KY); Hybrid; USD 23,000 - 29,000; Full time

Job summary

Integrated Health of Southern Illinois is seeking a Medical Receptionist / Administrative Support to manage front desk duties, greet patients, and support CSR activities. The role requires flexibility to cover hours from 7:45 a.m. to 7:00 p.m.

Monday through Friday and may involve cross-training in other administrative areas to ensure efficient clinic operations. The ideal candidate has a High School Diploma with 1+ year of healthcare administration experience and proficiency in Word/Excel; EHR

Qualifications

• High School Diploma or equivalent.
• 1+ year of medical receptionist or healthcare administrative experience preferred.
• Proficiency in Microsoft Word and Excel.
• Experience with Electronic Health Records (EHR) preferred.

Responsibilities

• Greet and assist patients and visitors professionally.
• Verify and update patient demographics at each visit.
• Collect co-payments or balances owed.
• Schedule follow-up appointments and manage front desk tasks.
• Assist CSR team with patient communications and admin tasks.

Skills

Customer service

Organization

Teamwork

HIPAA awareness

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Electronic Health Records (EHR)

Job description

Medical Receptionist / Administrative Support# Medical Receptionist / Administrative SupportHot Job303 South Commercial St. Suite 10 - Harrisburg, IL 62946## OverviewSalary Range$17.00 - $21.00 HourlyJob ShiftSwingEducation LevelHigh SchoolTravel PercentageUp to 25%CategoryHealth Care## Job Description**Position:**Medical Receptionist / Administrative Support **Location:**Integrated Health of Southern Illinois **Availability:** Monday–Friday, with shifts between 7:45 a.m. – 7:00 p.m.**Pay Range:** $17.00 -$21.00 an hour**Position Summary**The Medical Receptionist primarily supports front desk operations, greeting patients, assisting with check-in and check-out, and maintaining an organized and professional environment. Because front desk coverage is shared between two receptionists, this position also assists with Customer Service Representative (CSR) and administrative tasks during non-front-desk hours.This role requires flexibility, organization, teamwork, and a commitment to patient experience. Cross training in other administrative areas may be required to help maintain efficient clinic operations and continuity of care.**Duties and Responsibilities****Front Desk Responsibilities:** • Greet and assist patients and visitors professionally and warmly • Verify and update patient demographic information at each visit • Collect co-payments or balances owed • Schedule follow-up appointments as needed • Obtain patient authorization for medical record releases in accordance with HIPAA • Maintain cleanliness and organization of the waiting area and front desk• Other duties as assigned**CSR / Administrative Support (during non-front-desk hours):** • Support the CSR team with patient communication and administrative tasks • Help ensure voicemail and messages are addressed timely • Assist with gathering and updating patient information in EMR • Address routine patient concerns and escalate as needed • Maintain organized workflows and professional workspaces • Cross-train in other administrative areas to support clinic workflow## Education & Experience* High School Diploma or equivalent required* 1+ year of medical receptionist or healthcare administrative experience preferred* Customer service experience in a healthcare setting preferred* Proficiency in Microsoft Word and Excel* Experience with Electronic Health Records (EHR) preferred