Medical Receptionist

Capstone Clinic; Wasilla (AK); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Capstone Urgent Care in Wasilla, AK is seeking a Medical Receptionist to manage front desk operations with professionalism and care.

You will handle check-in/out, operate a multi-line phone system, schedule appointments, verify insurance eligibility, and process patient payments, while delivering excellent customer service in a fast-paced clinic.

Qualifications

• High School Diploma or GED is required.
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Responsibilities

• Manage front desk operations including check-in and check-out.
• Operate a multi-line telephone system and route calls as needed.
• Screen patients in person and over the phone and direct them appropriately.
• Schedule clinic appointments in person and by phone.
• Verify patient eligibility and collect insurance information; enter into EMR.
• Process patient payments including co-pays and balances and apply to accounts.

Skills

Customer service

Phone etiquette

Communication

Detail orientation

Teamwork

Education

High School Diploma or GED

Tools

EMR software

Outlook

Job description

Medical Receptionist# Medical ReceptionistHot JobCapstone Urgent Care - Wasilla , AK 99645## Description**What You’ll Do:**Responsible for day-to-day operations of the front desk, including both check-in and check-out.* Operate a multi-line telephone system.* Process calls according to the purpose of the call and/or forward urgent calls to the appropriate personnel or department.* Screen patient needs both in person and over the phone and direct them accordingly.* Schedule clinic appointments both in-person and over the telephone.* Verifying patient eligibility, collect insurance information, and enter into the electronic medical records.* Receive patient payments such as co-pays, outstanding balances, and guarantor payments and assign them to the correct patient accounts.**What You Need For This Job:*** High School Diploma or general education degree (GED)* Two years related experience and/or training; or equivalent combinations of education and experience.* Must reside in or near Wasilla, Alaska.* Have general knowledge of EMR software and Outlook Programs* Ability to read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals.* Ability to write routine reports and correspondence.* Ability to speak effectively before groups of customers or employees of the organization.* Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions* Ability to regularly stand, walk, use hands, or feel and talk and hear. Ability to occasionally sit, reach with hands and arms; stoop; kneel; crouch, or crawl.* Ability to lift and/or move up to 50 lbs.* Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.Reasonable accommodations may be made to enable individuals with a disability to perform essential functions.