Bilingual Medical Receptionist

Medical Specialists of the Palm Beaches; Florida; On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account

PTO and holidays

Life insurance

Disability insurance

401K with employer contribution

Job summary

Medical Specialists of the Palm Beaches is seeking a detail-oriented Bilingual Medical Receptionist to greet patients, verify insurance, and manage appointments in a busy Palm Springs office. The role requires bilingual English/Spanish communication, solid data entry, and handling patient records with confidentiality.

The successful candidate will have 1–2 years of medical office experience and familiarity with CPT/ICD-10 codes. Competitive benefits include health coverage, PTO and a 401K plan.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in a medical office or healthcare setting preferred.
• Familiarity with medical terminology, medical insurance billing, and computer systems is preferred.
• Billing and coding education or certification is a plus.
• Knowledge of CPT, ICD-10 codes, and Athena software is a plus.
• Strong organizational, verbal, and written communication skills.
• Ability to be flexible and handle interruptions or unexpected situations with patience and professionalism.
• Discretion with confidential patient information.

Responsibilities

• Greet patients upon arrival and assist with sign-in.
• Verify and update patient insurance and demographic information.
• Ensure correct referrals for HMO patients.
• Direct new patients to complete paperwork and file it in charts.
• Answer calls, schedule appointments, and route to staff as needed.
• Update sign-in sheet and patient charts; prepare charts for the Medical Assistant.
• Enter demographic data into the computer system; file end-of-day disclosures.
• Pull patient charts for incoming faxes and manage handling.
• Perform additional administrative duties to support office operations.

Skills

Bilingual English/Spanish

Medical office experience

Phone communication

Data entry

Verbal and written communication

Education

High school diploma

Tools

Athena software

Job description

Located In:Palm Springs, Florida 33426Medical Specialists of the Palm Beaches is seeking a detail-oriented and friendly Bilingual Medical Receptionist to join our team. The ideal candidate will be responsible for greeting patients, verifying insurance and demographic information, ensuring that all referral requirements are met, and managing appointment scheduling. The Medical Receptionist will provide excellent customer service and ensure that the office runs smoothly and efficiently. This is a dynamic role that requires multitasking, patience, and a steady, productive pace.Position Description & Duties:Greet patients as they arrive and assist them in signing in.Verify and update patient insurance and demographic information.Ensure that HMO patients have the correct referral for their visit.Direct new patients to complete necessary paperwork and file it appropriately in their charts.Answer incoming phone calls, schedule appointments, and direct calls to the appropriate staff members.Update the sign-in sheet to indicate that the patient's chart is ready for the Medical Assistant.Enter and update patient demographic information in the computer system.Ensure demographic information is filed properly at the end of the day to be mailed to the charge poster.Pull patient charts for incoming faxes and ensure proper handling.Perform additional administrative duties as assigned to support office operations.Must be Bilingual in English and SpanishQualifications / Education & Experience:High school diploma or equivalent required.1-2 years of experience in a medical office or healthcare setting preferred.Familiarity with medical terminology, medical insurance billing, and computer systems is preferred.Billing and coding education or certification is a plus.Knowledge of CPT, ICD-10 codes, and Athena software is a plus.Strong organizational, verbal, and written communication skills.Ability to be flexible and handle interruptions or unexpected situations with patience and professionalism.Demonstrated ability to manage confidential patient information with discretion and good judgment.Proficiency in typing and using a computer keyboard is required.Here are just a few things we offer:Access to health, dental, and vision insuranceHealth Savings AccountEligible for PTO and Holiday payCompany paid life insurance.Access to voluntary short and long-term disability insuranceAccess to additional life insuranceAccess to Accident and Critical Illness Insurance401K with automatic employer contributionMedical Specialists of the Palm Beaches, Inc. (“MSPB”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.