Medical Receptionist

MVPT Physical Therapy; Town of Ithaca (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Parking

Equal Opportunity Employer

Job summary

MVPT Physical Therapy is seeking a Medical Receptionist to join our team in Ithaca, NY. This full-time role operates Monday–Friday at the North Triphammer Road clinic, offering a hands-on, patient-centered approach for recovery and care.

You will welcome patients, answer phones, schedule appointments, verify benefits, and manage intake forms. The role emphasizes accuracy, teamwork, and friendly service, with on-site parking and opportunities for growth in a supportive environment.

Qualifications

• Experience in a medical office, healthcare setting, or front desk role required
• Knowledge of insurance verification and patient financial responsibilities preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Responsibilities

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

Skills

Medical office experience

Insurance verification knowledge

Communication skills

Organization skills

Multitasking

Job description

• MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. Monday-Friday full-time. At MVPT Physical Therapy - North Triphammer Road, we utilize a hands-on approach coupled with functional and evidence-based techniques to help patients restore function and ensure a speedy and healthy recovery. Our expert physical therapists offer a wide variety of services such as cupping, manual therapy, pre-surgical rehab, and more. A few different specialties offered at the clinic include balance and gait disorders, chronic pain, pediatric sports injuries, work injuries, and more. The clinic is conveniently located at the corner of Graham Road and North Triphammer Road with ample parking and access to shopping.

What You'll Do

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

What We're Looking For

• Experience in a medical office, healthcare setting, or front desk role required
• Knowledge of insurance verification and patient financial responsibilities preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented culture
• Opportunities for career growth and professional development
• Meaningful work that helps improve patients' lives every day
• Collaborative environment where teamwork and patient care come first

Hourly pay $18.00 - $19.00

MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.