Medical Receptionist

Golden State Dermatology; Torrance (CA); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

40% off products and procedures

Comprehensive medical, dental, and vis

Life insurance

Company 401K match up to 4%

Flexible spending accounts

Employee Assistance Program (EAP)

Exclusive discounts for theme parks

PTO from day one

Paid holidays

Pet insurance

COVID-19 vaccination encouraged

E-Verify participation

Equal Opportunity Employer

Résumé du poste

Golden State Dermatology is seeking a friendly Medical Receptionist to join our team in Torrance, CA. You will warmly greet patients, assist with check-in and check-out, verify insurance and eligibility, and manage the appointment schedule with attention to detail.

You will answer phone inquiries, maintain accurate patient records, and provide product education while promoting skincare products. Prior dermatology or healthcare experience is a plus.

Qualifications

• Customer service or patient-centered mindset
• Dermatology/healthcare/aesthetics experience
• Knowledge of insurance carriers (Medicare, commercial, HMO)
• Familiarity with EMR software such as EClinicalWorks or EMA

Responsabilités

• Welcome patients and assist with check-in and check-out
• Verify insurance coverage and eligibility
• Handle phone inquiries
• Maintain patient records
• Manage appointment schedules and fill open slots when available
• Provide product education and skincare product sales
• Multitask to complete responsibilities on time

Connaissances

Customer service

Patient-centered

Dermatology experience

Insurance knowledge

EMR familiarity

Outils

EClinicalWorks

EMA

Description du poste

Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery.As a Medical Receptionist at Golden State Dermatology, you'll play a pivotal role in ensuring the smooth operation of our front desk and providing exceptional service to our patients.Your day will involve warmly welcoming patients, assisting with check-in and check-out procedures, verifying patients' insurance coverage and eligibility, handling phone inquiries, and maintaining patient records.Managing the appointment schedule will be an important aspect of your day. This includes auditing for future appointments, confirming attendance, and collecting necessary information before the appointment (such as insurance details and intake questions). In case of any schedule openings, you will contact patients on waiting lists or with future appointments to offer earlier slots, with a focus on filling the soonest available appointments for providers with open slots.Providing product education to patients and staff, and selling skincare products that are available for purchase.This role will involve a significant amount of multitasking and task management to ensure that all responsibilities are completed promptly. The Practice Manager may assign additional job duties based on the practice's needs.Above all, you'll strive to provide exceptional service to our patients, making them feel welcome, comfortable, and well-cared for during their visit. Your attention to detail, compassionate approach, and dedication to patient satisfaction will contribute to the overall success of our clinic.Helpful but not required skills to have:Customer service skills or a patient-centered mindsetPrevious Dermatology, healthcare, or aesthetics experienceKnowledgeable with insurance carriers (i.e., Medicare, commercial, HMO)EClinicalWorks, EMA, or other EMR softwareExciting Perks:40% off products and procedures, as well as the ability to participate in free annual injectable eventsComprehensive medical, dental, and vision benefitsCompany paid short and long-term disability as well as life insuranceSafe Harbor 401K match up to 4%Flex spending accounts and commuter benefitsEmployee Assistance Program (EAP) counseling for the stresses of everyday lifeExclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets.Employees accrue PTO from their first day of employment. Additionally, employees who work over 20 hours in a pay period are eligible for 9 paid holidays.Pet insurance to cover the healthcare needs of all your petsGSD strongly encourages employees to receive the COVID-19 primary series vaccination.Golden State Dermatology participates in the E-Verify program. E-Verify is a free, web-based system that allows employers to confirm their employees’ eligibility to work in the United States. It does this by comparing information from an employee’s Form I-9, Employment Eligibility Verification, to records from the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA).Golden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.