Medical Receptionist

Golden-State-Dermatology; St. Helena (CA); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

40% off products and procedures

Company paid short and long-term-disf.

EAP counseling

Flexible spending accounts

Pet insurance

Holiday pay

401K with match

Descripción de la vacante

Golden State Dermatology is seeking a friendly Medical Receptionist to manage front desk operations, greet patients, verify insurance, and schedule appointments. You will also assist with check-in/out, maintain patient records, and answer calls with a patient-centered focus.

In this role, you’ll educate patients about skincare products, support providers, and help fill open slots from waitlists. Dermatology/healthcare experience is a plus; comfort with EMR systems is essential.

Formación

• Experience in a healthcare setting preferred.
• Strong communication and multitasking abilities.
• Knowledge of insurance verification and eligibility processes.

Responsabilidades

• Greet and check-in/out patients with a friendly, efficient approach.
• Verify patient insurance coverage and collect required information.
• Manage appointment scheduling and reminders to optimize provider time.

Conocimientos

Customer service

Front desk operations

Insurance verification

EMR software

Herramientas

EClinicalWorks

EMA

Descripción del empleo

Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery.As a Medical Receptionist at Golden State Dermatology, you'll play a pivotal role in ensuring the smooth operation of our front desk and providing exceptional service to our patients.Your day will involve warmly welcoming patients, assisting with check-in and check-out procedures, verifying patients' insurance coverage and eligibility, handling phone inquiries, and maintaining patient records.Managing the appointment schedule will be an important aspect of your day. This includes auditing for future appointments, confirming attendance, and collecting necessary information before the appointment (such as insurance details and intake questions). In case of any schedule openings, you will contact patients on waiting lists or with future appointments to offer earlier slots, with a focus on filling the soonest available appointments for providers with open slots.Providing product education to patients and staff, and selling skincare products that are available for purchase.This role will involve a significant amount of multitasking and task management to ensure that all responsibilities are completed promptly. The Practice Manager may assign additional job duties based on the practice's needs.Above all, you'll strive to provide exceptional service to our patients, making them feel welcome, comfortable, and well-cared for during their visit. Your attention to detail, compassionate approach, and dedication to patient satisfaction will contribute to the overall success of our clinic.Helpful but not required skills to have:Customer service skills or a patient-centered mindsetPrevious Dermatology, healthcare, or aesthetics experienceKnowledgeable with insurance carriers (i.e., Medicare, commercial, HMO)EClinicalWorks, EMA, or other EMR softwareExciting Perks:40% off products and procedures, as well as the ability to participate in free annual injectable eventsComprehensive medical, dental, and vision benefitsCompany paid short and long-term disability as well as life insuranceSafe Harbor 401K match up to 4%Flex spending accounts and commuter benefitsEmployee Assistance Program (EAP) counseling for the stresses of everyday lifeExclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets.Employees accrue PTO from their first day of employment. Additionally, employees who work over 20 hours in a pay period are eligible for 9 paid holidays.Pet insurance to cover the healthcare needs of all your petsGSD strongly encourages employees to receive the COVID-19 primary series vaccination.Golden State Dermatology participates in the E-Verify program. E-Verify is a free, web-based system that allows employers to confirm their employees’ eligibility to work in the United States. It does this by comparing information from an employee’s Form I-9, Employment Eligibility Verification, to records from the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA).Golden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.