Medical Receptionist

PrairieCare; Saint Paul (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading mental health care provider is seeking a dedicated Medical Receptionist in Saint Paul, MN. In this role, you will facilitate seamless administrative operations, manage patient interactions, and ensure a welcoming environment for all visitors. Ideal candidates should have strong customer service skills and a high school diploma. Join PrairieCare to contribute to their mission of transforming lives through meaningful work.

Benefits

Medical/Dental/Vision

Company paid life insurance

Paid time off including sick time

Voluntary Short term and long-term disability

401K with company match

Flexible spending accounts

Tuition Reimbursement

Qualifications

• 1-2 years’ experience in healthcare support preferred.
• Ability to maintain confidentiality is essential.

Responsibilities

• Optimize provider schedules and manage appointments.
• Answer and transfer calls and greet patients.
• Ensure daily, weekly, and monthly reports are completed.

Skills

Customer service skills

Problem solving

Strong computer skills

Multi-project management

Education

High school diploma or equivalent (GED)

Tools

Microsoft Office products (Outlook and Word)

Job description

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About Us

Join PrairieCare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At PrairieCare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won’t just find a job—you’ll discover a fulfilling career path in the mental health field.

About Us

Join PrairieCare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At PrairieCare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won’t just find a job—you’ll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at PrairieCare. Together, we can make a profound difference in the lives of those we serve!

Responsibilities

Join our dynamic team as a Medical Receptionist, where you’ll be the friendly face and supportive voice that creates a welcoming atmosphere for all patients, families, visitors, and staff! You’ll play a crucial role in ensuring smooth administrative operations across our site, all while keeping the energy positive and professional.

Responsibilities And Accountabilities

Optimize provider schedules and enhance patient satisfaction by expertly managing appointments and rescheduling with ease.

Answer and transfer calls and voicemails with grace, while greeting patients, families, guests, and staff in a warm, customer-friendly manner.

Review and collect the necessary forms and identification for patient appointments, making sure everything is in order for a seamless experience.

Manage incoming and outgoing communications, including emails, mail, and faxes, ensuring that nothing falls through the cracks.

Assist patients with any telehealth appointment issues, providing support and solutions to ensure a smooth virtual experience.

Ensure daily, weekly, and monthly reports are completed and addressed promptly, keeping our operations running like a well-oiled machine.

the admissions process by reaching out to families and preparing necessary materials, making their transition as smooth as possible.

Qualifications

• Requires a high school diploma or equivalent (GED)
• 1-2 years’ experience in healthcare support preferred
• Must have excellent customer services skills.
• Ability to processes charts and related documents with concrete variables in standardized situations and apply problem solving techniques to those situations that go beyond this scope
• Strong computer skills using Microsoft Office products including Outlook and Word.
• Ability to manage multiple projects
• Ability to maintain confidentiality is essential.
  
  

Compensation for this role ranges from $18-23 per hour depending on education and experience.

We are committed to providing competitive and equitable compensation. An individual’s pay rate within the posted range is determined by several factors, including skills, experience, education, and market conditions. Additionally, we consider internal equity to ensure fairness within our organization.

Benefit Options Include

• Medical/Dental/Vision
• Company paid life insurance
• Paid time off including sick time
• Voluntary Short term and long-term disability
• 401K with company match
• Flexible spending accounts
• Tuition Reimbursement
  
  

PrairieCare Healthcare is an Equal Opportunity Employer.

PrairieCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process are encouraged to email [e-mail] for assistance.

Join us in our mission to provide outstanding support and make a meaningful difference in the lives of those we assist. Your contributions can help shape the future of our care services—apply today!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

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