Bilingual Front Desk Medical Receptionist

Centrum Health; Mansfield (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Centrum Health seeks a Bilingual Front Desk Medical Receptionist to provide essential administrative support at their clinic in Mansfield, TX. In this role, you will manage patient care tasks, ensuring exceptional service and a smooth flow of clinic operations. The ideal candidate will possess strong organizational skills and be fluent in both English and Spanish.

Qualifications

• 1-year experience as a receptionist required.
• Exceptional organizational abilities and empathy needed.
• Excellent written and verbal communication skills.

Responsibilities

• Check patients in and out.
• Update and file patient medical records.
• Answer and route phone calls accurately.

Skills

Customer Service

Bilingual (English and Spanish)

Organizational Skills

Communication

Education

High school or GED equivalent

Tools

Microsoft Office Suite

Job description

Bilingual Front Desk Medical Receptionist

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Bilingual Front Desk Medical Receptionist

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Who We Are

NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

Who We Are

NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.

Clinic location: 1718 Highway 287 N Ste 100, Mansfield, TX 76063

Job Summary

This role will provide essential administrative support to ensure the efficient operation of our medical clinic. Working closely with providers and patients, the Front Desk Receptionist will manage tasks related to patient care management, organization, and communication with accuracy, quality, and promptness.

The Front Desk Receptionist should demonstrate exceptional organizational abilities, empathy, and a commitment to patient care. As the first point of contact in the clinic, this position will play a crucial role in problem-solving, organization, and time management to facilitate the smooth and productive flow of the clinic.

Duties & Responsibilities

The Front Desk Receptionist job description is intended to point out major responsibilities within the role, but it is not limited to these items.

• Check patients in and out.
• Use various computer applications (ie. Microsoft Office Suite)
• Update and file patient medical records.
• Insurance verification and obtain consent forms.
• Return patients' phone calls daily and timely.
• Processing patient referrals.
• Answer and route phone calls accurately and greet patients.
• Follows all organizational policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords.
• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
• Other duties and responsibilities as assigned.
  
  

Education And Professional Experience

• High school or GED equivalent
• Minimum of 1-year experience as a receptionist
• Bilingual (English and Spanish)
• Excellent customer service skills
• Computer literacy
  
  

PROFESSIONAL COMPETENCIES

• Respect for patient confidentiality.
• Compassionate and approachable
• Responsible and trustworthy
• Exceptional organizational skills to ensure that exceptional patient care is provided.
• Excellent written and verbal communication skills
  
  

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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