Medical Receptionist

Dermatology Partners; Ridley Park (Delaware County); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

PTO & Holidays

401(k) with match

Life insurance

Disability insurance

Employee discount

Weekday schedule

Referral bonus

EAP

Job summary

Dermatology Partners is seeking a Medical Receptionist to be the first point of contact for patients, greeting and checking in, scheduling, and handling calls and emails. The role includes verifying insurance, pre-registration, and supporting smooth front desk operations with professionalism.

.Join a team that values exceptional patient experiences, confidentiality, and teamwork while maintaining a clean and welcoming reception area in a fast-paced dermatology setting.

Qualifications

• Greet patients warmly and provide professional assistance.
• Coordinate scheduling and data entry efficiently.
• Verify insurance information and manage payments.
• Maintain patient confidentiality and HIPAA compliance.
• Adapt to multiple workflows and provider preferences.
• Maintain cleanliness and organization of the front desk.

Responsibilities

• Greet and check in patients, schedule appointments, answer phones and respond to emails.
• Verify insurance coverage and complete pre-registration as needed.
• Manage data entry and maintain accurate patient demographics and payment information.
• Support front desk operations and assist the clinical team as needed.

Job description

The Medical Receptionist is the first point of contact for patients and plays a crucial role in delivering an exceptional patient experience. This position involves greeting and checking in patients, scheduling appointments, managing phone calls, verifying insurance, completing pre-registration, and ensuring smooth front desk operations. By maintaining efficiency, professionalism, and upholding Dermatology Partner’s core values, the Medical Receptionist helps create a welcoming and supportive environment for both patients and the clinical team.

Grow Together

Outcome Over Ego

Commitment to Service

Seize Opportunity from Struggle

Do the Right Thing

Expectations

• Continuously learn and adapt to new systems, including Electronic Health Records (EHR), Practice Management, and insurance processes.
• Seek opportunities for professional development and collaboration with the team to enhance patient experience.
• Embrace feedback and challenges as opportunities for personal and team growth.
• Ensure accurate collection and documentation of patient demographics, credit card and insurance information.
• Maintain confidentiality and compliance with healthcare regulations in all administrative tasks.
• Prioritize efficiency and accuracy in scheduling, data entry, and clerical duties to support smooth office operations.
• Adapt to different workflows and provider preferences, focusing on solutions rather than personal preferences.
• Greet and assist patients with warmth, professionalism, and empathy, ensuring a welcoming environment.
• Respond promptly and effectively to phone calls, and emails to support patient needs.
• Maintain the facility’s cleanliness and organization to enhance the patient experience.
• Approach challenges such as insurance verifications, and system updates with persistence and problem-solving.
• Maintain a positive, professional demeanor under pressure in a fast-paced environment.

What We Offer

• Medical, Dental, and Vision Insurance
• PTO & Paid Holiday’s
• 401 (k) with 4% employee match-fully vested
• Company paid Life Insurance
• Options of additional Life insurance, Short & Long-term disability, Critical Illness and Accident Insurance
• Employee Discount
• Monday – Friday work schedule
• Referral Bonus
• Employee Assistance Program (EAP)