Medical Receptionist

Priority Dispatch Corp.; Crum Lynne (PA); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

PTO & Paid Holidays

401(k) with 4% employee match-fully_v

Company paid Life Insurance

Disability Insurance (Short & Long‑ter

Employee Assistance Program (EAP)

Employee discounts

Monday – Friday work schedule

Job summary

Priority Dispatch Corp. seeks a Medical Receptionist in Crum Lynne, PA to greet patients, check in, schedule appointments, and manage phone calls. You will verify insurance, complete pre-registration, and uphold a welcoming front desk environment.

You will collaborate with providers and staff to ensure accurate data entry, confidentiality, and smooth clinic flow, adapting to EMR systems and evolving processes. This full-time role offers comprehensive benefits and a Monday–Friday schedule.

Qualifications

• Adaptability to learn new workflows and software.
• Professionalism in patient-facing roles and reliable attendance.
• Strong ethical standards and compliance with healthcare privacy.
• Clear written and verbal communication with patients and team.
• Commitment to delivering compassionate customer service.

Responsibilities

• Greet and check in patients with warmth and professionalism.
• Schedule appointments and manage calls and emails.
• Verify insurance, collect demographics, and complete pre-registration.
• Maintain accurate data entry and documentation; protect patient confidentiality.
• Support front desk operations and maintain clean, organized reception area.

Skills

Adaptability

Professionalism

Ethical foundation

Communication

Customer service

Travel flexibility

EMR systems

Tools

EMR systems

Practice management software

Job description

The Medical Receptionist is the first point of contact for patients and plays a crucial role in delivering an exceptional patient experience. This position involves greeting and checking in patients, scheduling appointments, managing phone calls, verifying insurance, completing pre-registration, and ensuring smooth front desk operations. By maintaining efficiency, professionalism, and upholding Dermatology Partner’s core values, the Medical Receptionist helps create a welcoming and supportive environment for both patients and the clinical teamGrow TogetherWork collaboratively with providers and team members to enhance patient care, share knowledge, and support each other’s professional growth.Outcome Over EgoPrioritize patient well-being and clinical excellence over individual recognition, ensuring the best possible patient care.Commitment to ServiceProvide compassionate, efficient, and high-quality care to patients while maintaining a supportive and team-oriented clinical environment.Seize Opportunity from StruggleApproach challenges in patient care and clinic operations as opportunities to learn, adapt, and improve processes.Do the Right ThingUphold ethical standards, follow proper protocols, and ensure patient-centered care in every interaction.Expectations:Continuously learn and adapt to new systems, including Electronic Health Records (EHR), Practice Management, and insurance processes.Seek opportunities for professional development and collaboration with the team to enhance patient experience.Embrace feedback and challenges as opportunities for personal and team growth.Ensure accurate collection and documentation of patient demographics, credit card and insurance information.Maintain confidentiality and compliance with healthcare regulations in all administrative tasks.Prioritize efficiency and accuracy in scheduling, data entry, and clerical duties to support smooth office operations.Adapt to different workflows and provider preferences, focusing on solutions rather than personal preferences.Greet and assist patients with warmth, professionalism, and empathy, ensuring a welcoming environment.Respond promptly and effectively to phone calls, and emails to support patient needs.Maintain the facility’s cleanliness and organization to enhance the patient experience.Approach challenges such as insurance verifications, and system updates with persistence and problem-solving.Maintain a positive, professional demeanor under pressure in a fast-paced environment.What we offer:Medical, Dental, and Vision InsurancePTO & Paid Holiday’s401 (k) with 4% employee match-fully vestedCompany paid Life InsuranceOptions of additional Life insurance, Short & Long-term disability, Critical Illness and Accident InsuranceEmployee DiscountMonday – Friday work scheduleReferral BonusEmployee Assistance Program (EAP)Skills, Qualifications & Requirements:Adaptability to new technologies, including EMR systems and various software platforms, to enhance efficiency and patient care.Professionalism in all aspects, including punctuality, organization, and maintaining a polished, presentable appearance.A strong ethical foundation, ensuring compliance with medical regulations and the highest standards of patient care.Strong written and verbal communication skills to ensure clarity and effectiveness in patient care and team collaboration.Dedication to delivering exceptional customer service with empathy and compassion.Must be able to travel to our other regional clinics as needed.Medical office reception experience preferred, but not required.