Medical Receptionist

Trinity Health; Prospect (CT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Great benefits from day one

Career growth opportunities

Job summary

Trinity Health Of New England Medical Group seeks a Medical Receptionist / Business Services Rep to support clinic operations, greet patients, answer phones, schedule visits, register patients, and manage referrals.

This role also handles insurance verification, copay collection, pre-authorizations, chart prep, and fax management, providing clerical support to providers and staff in a fast-paced, patient-centered environment.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills; proficient in Windows-based computer environments and Microsoft Office.

Responsibilities

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Skills

Customer service

Phone etiquette

Scheduling

Keyboard proficiency

Microsoft Office

Accuracy

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows OS

Job description

Employment Type

Full time

Shift

Day Shift

Description

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team. The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

What You Will Do

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Minimum Qualifications

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights And Benefits

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Mission Driven Team environment
• Career growth and advancement potential

Facility Information

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.