Medical Receptionist

American Family Care, Inc.; Phoenixville (Chester County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading urgent care provider seeks Medical Receptionists to manage front office tasks in a fast-paced environment. Responsibilities include greeting patients, managing records, and ensuring smooth operations. Ideal candidates are warm, friendly, and possess strong communication skills, with experience in medical settings preferred.

Benefits

Flexible schedule

Great small business environment

Competitive compensation

Health benefits

Qualifications

• Proficient in computer software and electronic medical records.
• Excellent verbal and communication skills.
• Experience in a medical office setting is a plus.

Responsibilities

• Greeting and registering patients in a professional manner.
• Answering incoming calls and taking clear messages.
• Maintaining efficient patient flow and handling discharge tasks.

Skills

Computer proficiency

Patient interaction skills

Communication skills

Multi-tasking

Education

Medical Secretary certification

Associate Degree

Job description

Benefits:

• Flexible schedule

*We are open to hiring Medical Receptionists for full-time or part-time schedules. Part-time requires minimum availability or 20 hours per week.

Benefits/Perks

• Great small business and fast-paced work environment
• Flexible scheduling FT and PT shifts available
• Clientele of repeat patients, that value our expertise & relationships
• Competitive Compensation
• Health Benefits

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

Medical Receptionists are primarily responsible for greeting and registering patients and handle front office administrative tasks. Our Medical Receptionists report to the Office Manager.

Primary Responsibilities include, but are not limited to

• Greeting patients in a professional, warm, friendly and calm manner
• Answering incoming calls in a professional manner and taking clear messages, as needed
• Registering patients into the electronic medical records accurately and in a timely manner
• Scanning patient registration forms, IDs, insurance cards, etc.
• Verifying patient insurances, copays and deductibles online using NaviNet
• Collecting cash, credit/debit card payments and ensuring charges are complete and accurate
• Maintaining efficient and organized patient flow
• Performing all patient discharge tasks including collecting all remaining payments, printing discharge instructions, scanning scripts/labs/x-rays and drafting doctor notes for signature
• Coordinating faxes and referrals with other physicians and employers
• Tracking, ordering and re-stocking all necessary office supplies
• Adhering to all center policies and procedures.

Qualifications

• Proficient in the use of computer software
• Understanding of the concepts of universal precautions, HIPAA, and OSHA
• Warm, friendly attitude with excellent patient interaction skills
• Team-player able to multi-task effectively
• Excellent verbal and communication skills
• Adaptable in different situations
• Must possesses excellent patient interaction skills
• Ability to multi-task and work independently
• Effective, compassionate communicator with co-workers, patients and family
• High-energy individual with a professional appearance and attitude
• Able to work independently in a fast-paced environment
• Comfortable working with electronic medical records
• Experience in a medical office setting a plus
• Medical Secretary certification or Associate Degree a plus
• Prior urgent care or experience a plus