Medical Receptionist

CenterWell Certified Healthcare Corp.; Orlando (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k)

Job summary

CenterWell Senior Primary Care in Orlando is seeking a Medical Receptionist to manage a multi-line phone system, greet visitors, and coordinate messages and basic admin tasks. This role supports patient access and office efficiency with a courteous, responsive approach.

The position is full-time, onsite in Orlando, with benefits including medical, dental, vision, 401(k), vacation and holidays. Humana’s CenterWell emphasizes compassionate, patient-centered care.

Qualifications

• Experience in a fast pace/high volume environment.
• Minimum of 1-year professional experience as a Medical Receptionist in front-office contact.
• Experience with MS Outlook.
• Basic Computer knowledge.
• Must be a team player with excellent communication skills.
• Willingness to learn and be cross trained in other roles.

Responsibilities

• Operate a switchboard or multi-line phone and manage call logs.
• Greet visitors, issue passes and direct them to the correct office.
• Take and distribute accurate messages; respond to routine inquiries.
• Assist with administrative tasks such as booking rooms, mailing, and courier handling.

Skills

Fast-paced environment

Team player

Willingness to learn

1 year experience (Medical Reception)

Excellent communication

Tools

MS Outlook

Electronic Medical Records

Job description

Become a part of our caring community

CenterWell is seeking dedicated, compassionate, and experienced candidates with Medical Receptionist experience who are interested in growing with the company and being a part of something great!

Location : CenterWell Senior Primary Care office address: 11242 E. Colonial Drive; Orlando, FL 32817

Medical Receptionist Role Overview:

The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Use your skills to make an impact

Additional Job Description Additional Information

Required Qualifications

• Experience in a fast pace/high volume environment


• Minimum of 1-year professional experience as a Medical Receptionist in 'front-office' direct patient care contact or equivalent education in the medical field.


• Experience with MS Outlook


• Basic Computer knowledge


• Must be a team player with excellent communication skills


• Willingness to learn and be cross trained in other roles based on business need

Preferred Qualifications

• Experience with HEDIS


• Bilingual (English/Spanish)


• Experience with Electronic Medical Records


• Previous experience in a geriatric setting

Medical Receptionist Working hours:

• Scheduled 40 hours per week


• Monday to Friday 8AM-5PM


• Local travel may be required; Mileage is reimbursed

This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Alert

Social Security Request Task Notification: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions on how to add the information into your official application on Humana’s secure website.

Benefits

Being a part of the CenterWell team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Language Proficiency Testing:

Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

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Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, \"Humana\") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.