Medical Receptionist

Baptist Urgent Care; Olive Branch (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

Job summary

Baptist Urgent Care is seeking a Medical Receptionist to greet patients, activate files, and support both patients and medical staff on-site. The role includes registering patients, handling phones, payments, and insurance details, while maintaining a clean, professional front desk environment.

The position is full-time with rotating 36-40 hour weeks, including some weekends; PRN options may apply. Helpful attributes include student-friendly service, basic computer proficiency, and a willingness

Qualifications

• Knowledge of basic computer software and ability to learn EMR systems.
• Experience in a medical office is preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and visitors and assist with registration.
• Answer multi-line phones, file, fax, scan, and complete daily patient callbacks.
• Check in and discharge patients and support clinical staff.
• Collect insurance information, verify demographics, process payments, and post balances.
• Maintain a neat, professional appearance and office environment.
• Adhere to health and safety procedures.

Skills

Basic computer skills

EMR knowledge/learning ability

Medical office experience (preferred)

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR) software

Job description

JOB SUMMARY:

The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.

KEY RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S THE SCHEDULE?

Full-time team memberswork a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

WHAT'S REQUIRED?

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting is preferred

FULL-TIME BENEFITS INCLUDE:

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!

PRN BENEFITS INCLUDE:

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

ABOUT BAPTIST URGENT CARE:

Baptist Urgent Care, with nine locations in Mississippi, Tennessee, and Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Baptist Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Additionally, all Baptist Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.