Medical Receptionist

Rendr; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading multi-specialty medical group in New York dedicated to serving the Asian community. As a Medical Receptionist, you will provide exceptional customer service, manage appointments, and ensure patient satisfaction in a supportive environment. Opportunities for growth and a competitive benefits package await you.

Benefits

Medical, Dental, and Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays/ Floating Holiday(s)

Commuter Benefits

Health Savings Account

Annual Performance Bonus

Qualifications

• Proficiency in English required.
• Strong sense of accountability and dedication to patient satisfaction.

Responsibilities

• Greet and direct patients, vendors, and visitors.
• Schedule appointments and process insurance information.
• Handle sensitive patient data and respond to emergencies.

Skills

Communication

Accountability

Adaptability

Organizational Skills

Education

Highschool diploma or equivalent

Tools

EMR system

Job description

Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package.(Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer: (eligibility based on hours with Rendr)

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus

Job Overview:

Medical receptionists are responsible for providing a great first impression of Rendr by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit.

Essential Functions:

• Warmly greet and direct patients, vendors, and visitors as they enter the practice.
• Schedule new appointments and coordinate follow up appointments.
• Process insurance information to determine patient eligibility and collect copays accurately.
• Check-in patients upon arrival and assist with completion of paperwork when needed.
• Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
• Check/prepare lab or imaging reports.
• Verify accuracy of patient information and make appropriate changes or updates in records.
• Conduct follow-up reminder calls to patients when needed.
• Answer phone calls and handle all inquiries in a prompt and professional manner.
• Help patients in distress by responding to emergencies.
• Handle sensitive and confidential patient data appropriately.
• Other related duties as assigned by office manager.

Qualifications:

• Highschool diploma or equivalent preferred.
• Proficiency in English
• Excellent verbal, written, and interpersonal communication skills.
• Strong sense of accountability.
• Dedication to patient satisfaction and safety.
• Adaptability and flexibility able to work in different offices.
• Ability to work independently and in a team environment.
• Strong organizational skills with ability to manage competing priorities.
• EMR system familiarity preferred.

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!