Medical Receptionist

RadNet; Modesto (CA); On-site; USD 31,684 - 38,572; Part time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) employer match

Free services for immediate family

Job summary

RadNet is looking for a dedicated Patient Service Representative in Modesto, California. The role involves providing exceptional patient care and ensuring efficient handling of patient registrations and appointments.

The ideal candidate will have a High School Diploma or GED and strong communication skills. We offer competitive pay and comprehensive benefits including medical, dental, vision coverage, and a 401(k) employer match.

Qualifications

• Exceptional customer service experience required.
• Intermediate to advanced computer skills necessary.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet and register patients with a friendly attitude.
• Obtain and verify patient insurance and information.
• Schedule and manage patient appointments efficiently.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

Computer skills

Job description

Patient Service Representative role providing high-quality patient care in a team‑focused environment.

You Will

• Greet and register patients in a friendly and service‑oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co‑pays and fees.
• Answer and transfer incoming phone calls.
• Schedule, reschedule, or cancel new or current patients; confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back‑office staff for timely and effective care of patients.
• Demonstrate competency regarding the need to safeguard patient property and patient health information.
• Safeguard any on‑site medications in accordance with company policies, procedures, and legal requirements.
• Show respect for company property, including any cash and patient financial information on site or on patient portals.
• Respond to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities during all interactions.
• Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Establish, nurture, and maintain cooperative working relationships.

You Are

• Genuinely passionate about customer service and exercising sound judgment and professionalism in all situations.
• Effective in professional communication, interpersonal skills, and respect with patients, guests, and colleagues.
• Capable of thriving in a fast‑paced environment, prioritizing work with a structured approach, and enjoying providing world‑class customer service.

To Ensure Success In This Role, You Must Have

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

We Offer

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free services at any of our imaging centers for you and your immediate family.

Pay Range: $23.00 - $28.00 / Per Hour