Medical Receptionist

Optima Dermatology; Macedonia (OH); On-site; USD 32,000 - 38,000; Full time

Job summary

Optima Dermatology is seeking a friendly, customer-focused front desk representative to join our team. You’ll handle patient check-in and check-out, answer calls, document information, and help patients feel welcome in a fast-paced dermatology office.

The role requires at least 1 year of relevant experience, excellent communication, and EMR/EHR familiarity. Medical office experience preferred. A positive, multitasking attitude is essential to succeed and deliver quality patient service.

Qualifications

• At least 1 year of relevant experience in a similar role.
• Excellent communication and customer service skills.
• Friendly, upbeat attitude is a MUST.
• Ability to multitask in a fast-paced environment.
• Experience in a medical office preferred.
• EMR/EHR experience preferred.

Responsibilities

• Completing patient check-in and check-out procedures.
• Answering incoming calls and providing appropriate follow-up.
• Handling patient queries, concerns, and complaints.
• Verifying and documenting patient information.
• Welcome and greet patients entering/leaving the office.

Skills

Communication

Customer service

Multitasking

Friendly attitude

Medical office experience

EMR/EHR experience

Tools

EMR/EHR software

Job description

Primary Responsibilities:

The following is an overview of the essential job functions and responsibilities, this may not be an all-encompassing list:

• Completing patient check-in and check-out procedures
• Answering incoming calls and providing appropriate follow-up
• Handling patient queries, concerns, and complaints
• Verifying and documenting patient information
• Welcome and greet patients entering/leaving the office

Position Requirements:

• At least 1 year of prior relevant experience
• Excellent communication and customer service skills
• Friendly, upbeat attitude a MUST
• Ability to multitask in a fast-paced environment
• Experience in a medical office preferred
• EMA/EMR experience preferred

Optima Partners would include: The Dermatology Center of Indiana, Advanced Dermatology & Skin Cancer Center, Optima Dermatology, The Indiana Skin Cancer Center, The Indiana Clinical Trials Center and Optima Research

As set forth in Optima Dermatology’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.