Medical Receptionist

DOCS Dermatology Group; Lake Forest (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Company-paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to support patients across our Glenview and Lake Forest locations. The role involves answering phones, greeting patients, collecting insurance data, and performing data entry in our EHR system.

You will schedule appointments, collect copays, and guide patients with care coordination while maintaining a clean, safe work environment. Prior medical terminology knowledge is a plus, with high school diploma required.

Qualifications

• High School diploma or equivalent required.
• Medical terminology exposure is a plus.
• Ability to learn center tasks and assist management/physicians.
• Strong motivation to deliver outstanding patient care and service.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Signing patients in/out and collecting insurance data.
• Data entry into EHR systems.
• Scheduling appointments over the phone and at the front desk.
• Collecting copays and outstanding balances.
• Providing patients with guidance and support as needed.
• Maintaining a safe and healthy work environment per standards.

Skills

Phone handling

Customer service

Medical terminology

Data entry

Education

High School diploma

Tools

EHR systems

Job description

This role will travel between Glenview and Lake Forest

Company Overview

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.

Job Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Benefits

• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

• High School diploma or equivalent certificate
• Prior experience with medical terminology is a plus
• Ability to learn related center tasks and be of assistance to management and physicians
• Self-motivated to achieve the highest patient care and customer service standards

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status