Medical Receptionist

Epiphany Dermatology; Santa Fe (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free skin care

Generous time off

Tuition assistance

Certification reimbursement

Job summary

Epiphany Dermatology in Santa Fe is looking for a dedicated Medical Receptionist who thrives in a fast-paced, customer-focused environment. The right candidate will play a vital role in providing an exceptional patient experience, managing check-ins and check-outs with warmth and professionalism.

This position offers generous benefits, including medical and life insurance, 401k matching, and opportunities for career growth in a supportive workplace culture.

Qualifications

• Prior medical receptionist experience preferred.
• Must be authorized to work in the United States.

Responsibilities

• Assist with check-ins and check-outs to enhance patient experience.
• Manage patient registrations and maintain a welcoming reception.
• Schedule appointments and maintain patient records.

Skills

Customer service skills

Organizational skills

Ability to multi-task

Education

High school diploma or GED

Job description

Overview

A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave.

Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients - https://youtube.com/shorts/ARwfC2ThuNE?feature=share

What You’ll Do

• Be the first and last person our patients encounter. As you assist with check-ins and check-outs, you’ll play a key role in providing an exceptional patient experience—welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way.
• Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone.
• Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message.
• Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit—all with a smile!
• Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience.
• And there’s so much more!

What We Value

• Fun - We create an engaging and positive environment for patients and staff.
• Common Sense - We take a practical, thoughtful approach to patient care and clinic operations.
• Integrity - We uphold the highest standards of professionalism, ethics, and trust.
• Excellence - We are committed to delivering top-tier patient care and service.
• Determination - We tackle challenges with solutions and strive for continuous improvement.
• Teamwork - We support one another to provide the best outcomes for our patients.

What We Offer

Our team members are the key to our success and we’re proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture!

Qualifications/Experience

• High school diploma or general education degree (GED).
• Prior medical receptionist experience preferred.
• Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas.

Work Environment and Physical Requirements

• Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances.
• Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.

We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!