Medical Receptionist

CenterWell Senior Primary Care; Greenville (SC); On-site; USD 38,000 - 45,800; Full time

Job summary

Humana, Inc. is seeking a Medical Receptionist for an onsite outpatient center in Greenville. You will manage front desk operations, greet patients, schedule appointments, and maintain patient records under the Center Administrator.

You will operate a switchboard, handle inquiries, assist with administrative tasks, and participate in the TB screening program. The role requires a high school diploma and at least one year of medical reception experience, plus familiarity with medical terminology

Qualifications

• High School Diploma or GED required.
• 1+ year medical reception experience.
• Knowledge of Medical Terminology.
• Experience with EMR Systems.

Responsibilities

• Operate switchboard and maintain long distance call logs.
• Greet visitors, issue passes and direct or notify staff as needed.
• Respond to routine inquiries about location, hours, and contact details.
• Assist with administrative tasks such as scheduling and mail handling.
• Participate in TB screening program as required.

Skills

Customer service

Communication

Education

High School Diploma or GED

1+ years medical reception experience

Knowledge of Medical Terminology

Tools

EMR systems

Switchboard operation

Job description

Become a part of our caring community

As a Medical Receptionist, you will be responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. This is an onsite outpatient center. You will report to the Center Administrator.

You Will Perform Clinical Duties Such As

• Operates a switchboard or multi-line phone and maintains long distance call logs.
• Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.
• Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.
• This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Required Qualifications

• High School Diploma or GED
• 1+ years of medical reception experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)

Preferred Qualifications

• Value-based care model experience
• Bilingual in English and Spanish

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.