Medical Receptionist

SSM Health; Ferguson (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

SSM Health is hiring a Patient Service Specialist for their pediatric therapy department. This entry-level position is essential for supporting front office operations to ensure smooth patient care. Ideal candidates will have experience in medical office settings and strong customer service skills. With generous benefits and a focus on work-life balance, this role offers a great opportunity in a leading healthcare organization recognized as a top workplace.

Benefits

Health, Dental, and Vision insurance

Paid Time Off (PTO)

401(k) retirement plan with company match

Short and Long Term Disability

Personal and Family Medical Leave

Qualifications

• 1 year medical office experience preferred.
• Basic knowledge of computers and office procedures required.
• Effective communication skills necessary for team and patient interactions.

Responsibilities

• Maintain front office operations including phone management and patient intake.
• Conduct insurance verifications and assist medical staff.
• Balance daily cash and process deposits.

Skills

Customer service

Interpersonal skills

Multitasking

Organization

Education

High School degree or diploma

Tools

Basic computer skills

Job description

SSM Health Physical Therapy - Outpatient Division

Patient Service Specialist (PSS) - Pediatric Therapy

Entry level position - Pay starts at $18/ Hour

(Based on years of expereince)

Monday- Friday

40 Hours- Varying between 7:00 AM- 6:00 PM

Responsibilities

This administration/front office medical position requires excellent customer service and the ability to interact well with children and families. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking, and organization.

Responsibilities

• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

If you have experience in the below, you could be a great candidate:

• Office admin
• Medical field
• Administrative Assistant
• Patient Care Specialist
• Customer Service
• Server
• Retail
• Hotel
• Guest Services
• Great work ethic

Qualifications

Minimum Qualifications

• High School degree or diploma required
• 1 year medical office experience
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required

Preferred Experience

• Knowledge of health insurance preferred

Additional Data

*Generous benefits package including:

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/Rx, vision and dental plan offerings
• Company matching 401(k) retirement plans , as well as Life and Disability protection

Generous PTO to maintain a healthy work-life balance

Comprehensive medical/Rx, vision and dental plan offerings

Company matching 401(k) retirement plans , as well as Life and Disability protection

**We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!**

**Equal Opportunity Employer including Disabled/Veterans

About the company

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