Medical Receptionist

EyeCare Partners; Elizabethtown (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

401k + employer matching

Paid time off & holidays

Paid maternity leave

Optical education reimbursement

Competitive base pay

Job summary

Bennett & Bloom Eye Centers in Elizabethtown, KY, seeks a Patient Coordinator to serve as the first point of contact for patients, handling check-in/check-out and basic administrative tasks. This role includes travel to other clinics as needed to support operations.

Responsibilities include verifying insurances, answering inquiries, and providing excellent customer service in a fast-paced ophthalmology setting. Monday–Friday schedule with open availability within office hours.

Qualifications

• High School Diploma or GED equivalent
• Favorable result on Background Check
• Basic computer skills
• Excitement to learn and grow

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Answer phones and inquiries promptly and courteously
• Manage patient flow and check-in/out processes
• Verify insurances and collect payments when applicable

Skills

Customer service

Communication skills

Microsoft Office

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

Title: Medical Receptionist (Patient Coordinator)
Company: Bennett & Bloom Eye Centers
Location: Elizabethtown, KY
Travel: There will be required travel to our other clinics in the area on an as-needed basis.

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

Hours:

• Full Time
• Our offices are open Monday-Friday 7:30am-5:00pm.
  • You must have open availability to work any/all shifts within these hours.
  • You may need to work a little earlier and/or later as needed.

Requirements:

• High School Diploma or GED equivalent
• Favorable result on Background Check
• Basic computer skills
• Excitement to learn and grow
  

Essential Functions:

• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests

Company: Bennett & Bloom Eye Centers
Job Title: Patient Coordinator
Department: Ophthalmology
Reports To: Patient Coordinator Manager
Location: This position is located in Elizabethtown, KY.

SUMMARY

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visitsand collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager
  

QUALIFICATIONS

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED)
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
  

SYSTEMS A ND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
  

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.