Medical Receptionist

EyeCare Partners; Bowling Green (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Full benefits

401k matching

Paid time off

Maternity leave

Competitive pay

Job summary

McPeak Vision Partners is seeking a Medical Receptionist (Patient Coordinator) in Bowling Green, KY. The role involves greeting patients, verifying insurances, handling inquiries, and supporting the office operations with a patient-centered approach.

Open hours are Monday–Friday; the candidate should have flexible availability for shifts and be able to travel to Glasgow as needed. Competitive benefits and growth opportunities are offered.

Qualifications

• High School Diploma or GED equivalent.
• Favorable result on background check.
• Basic computer skills.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Answer phones (external and internal); assure prompt, courteous service at all times.
• Practice urgency with patients' time and doctor's schedule.
• Manage patient flow in the office.
• Knowledge of common fees charged for visits and collect correct payments.
• Complete daily reconciliations / close day / countdown cash drawer.
• General office duties and cleaning as assigned by manager.

Skills

Communication

Customer service

Teamwork

Education

High School Diploma or GED Equivalent

Job description

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

Title: Medical Receptionist (Patient Coordinator)

Company: McPeak Vision Partners

Location: Bowling Green, KY

Travel: Travel to our office in Glasgow, KY will be required as needed. We do pay mileage reimbursement!

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay

Hours:

• Full Time
• Our offices are open Monday-Friday 7:15a-4:30p.
• You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed.

Requirements:

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Excitement to learn and grow

Essential Functions:

• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests

FORMAL JOB DESCRIPTION

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients' time, as well as Doctor's time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visitsand collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager

Other Skills and Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to interact with all levels of employees in a courteous, professional manner at all times

Education and/or Experience

• High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.