Medical Receptionist

Transformations Care Network; Annapolis (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

Transformations Care Network seeks a Patient Care and Site Coordinator in Annapolis to enhance client experiences in a mental health setting. As the first point of contact, you will handle administrative tasks, provide outstanding service, and support innovative healthcare solutions.

Benefits

Medical, dental, and vision benefits

401K plan

Low-cost virtual care

Continuing education resources

Qualifications

• Experience in medical office settings required.
• Willingness to obtain CPR certification.
• Ability to excel in a fast-paced setting.

Responsibilities

• Greet and check clients in for appointments.
• Manage insurance processes and scheduling.
• Support telehealth services.

Skills

Communication

Client-focused approach

Attention to detail

Education

High school diploma or equivalent

Tools

EMR systems

Job description

1 week ago Be among the first 25 applicants

This role is based in our Annapolis clinic (Annapolis, Maryland).

At Columbia Mental Health, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience.

As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door. You will transform lives – enhancing the client experience as you contribute to our vibrant, client-centered environment. Come join us and be a pivotal part of a team that values and celebrates your role in transforming client care.

Key Responsibilities

• Warmly greet and check clients in, ensuring a friendly and professional experience.
• Efficiently handle phone calls, maintaining effective communication.
• Manage insurance processes with attention to detail, ensuring smooth client experiences.
• Provide outstanding administrative support, including scheduling and maintaining records.
• Contribute to a clean and inviting clinic atmosphere.
• Support telehealth services, embracing healthcare's digital evolution that allows clients to access support more easily.
• Collaborate with a dynamic team, enhancing our culture of excellence.
• Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
• Maintain a professional demeanor, contributing to the clinic's positive environment.
  
  

Qualifications

• High school diploma or equivalent.
• Experience in medical office settings and familiarity with EMR systems.
• Effective communication skills, client -focused approach, and ability to excel in a fast-paced setting.
• CPR certification (or willingness to obtain).
  
  

Explore The Advantages Of Joining Our Team

• Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
• Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care.
• Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
• Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.
• Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
• Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
  
  

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

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