Medical Program Assistant Associate (MPAA)

TEEMA; California (MO); On-site; USD 25,000 - 36,000; Full time

Job summary

TEEMA is seeking a Medical Program Assistant Associate (MPAA) for a 26-week contract, 24 hours per week. The role focuses on administrative support in a fast-paced healthcare setting, handling patient and legal requests for medical record reviews, and ensuring timely processing of healthcare documentation.

Responsibilities include retrieving, reviewing, redacting, and releasing records, scanning around 400 records weekly into the EMR, and supporting approximately 12 clinicians with scheduling

Qualifications

• High school diploma or equivalent required; healthcare education preferred.
• Experience in a medical office or health information management is a plus.
• Current BLS certification through the AHA is required.
• Experience with EMR/EHR systems and HIPAA confidentiality is essential.
• Strong attention to detail and excellent written/verbal communication skills.
• Proficiency with Microsoft Office and standard office equipment.

Responsibilities

• Process and manage patient and legal requests for medical record reviews and releases.
• Retrieve, review, redact, and prepare healthcare records per privacy regulations and policies.
• Coordinate and facilitate medical record reviews and document releases.
• Scan and upload about 400 medical records per week into the EMR system.
• Provide administrative support to ~12 clinicians, including scheduling and correspondence.
• Maintain accurate electronic records and proper filing of documentation.
• Prioritize and manage a high-volume workload to meet deadlines.
• Communicate professionally with patients, attorneys, providers, and internal teams.
• Perform general administrative duties to support clinic operations.

Skills

EMR/EHR systems

HIPAA compliance

Microsoft Office

Confidentiality

Healthcare administration

Education

High school diploma or equivalent

Tools

EMR/EHR software

Job description

Job Title: Medical Program Assistant Associate (MPAA)

Shift Details: 26 week contract. 24 hrs weekly: Monday, Tuesday, Friday or Monday, Thursday, Friday. Shift: 8:00am - 4:30pm

Overview

The Medical Program Assistant Associate (MPAA) provides essential administrative support within a fast-paced healthcare environment. This role is responsible for managing patient and legal requests for medical record reviews, ensuring timely processing of healthcare documentation, and supporting clinical staff with a variety of administrative functions. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining strict confidentiality.

What you will be doing

Process and manage patient and legal requests for medical record reviews and releases.

Retrieve, review, redact, and prepare healthcare records in accordance with applicable privacy regulations and organizational policies.

Coordinate and facilitate medical record reviews and document releases.

Scan and accurately upload approximately 400 medical records/documents per week into the electronic medical record (EMR) system.

Provide administrative support to approximately 12 clinicians, assisting with scheduling, documentation, correspondence, and other daily operational needs.

Maintain accurate electronic records and ensure all documentation is filed appropriately.

Prioritize and manage a high-volume workload while meeting established deadlines.

Communicate professionally with patients, attorneys, healthcare providers, and internal departments.

Perform general administrative duties to support efficient clinic operations.

What you must have

High school diploma or equivalent required; post‑secondary education in healthcare administration or medical office support preferred.

Previous experience in a medical office, healthcare administration, health information management, or related field preferred.

Current BLS Certification through the AHA.

Experience working with Electronic Medical Records (EMR/EHR) systems.

Knowledge of HIPAA and medical record confidentiality requirements.

Strong attention to detail and organizational skills.

Excellent written and verbal communication skills.

Proficiency with Microsoft Office and standard office equipment.

Ability to handle confidential information with professionalism and discretion.

Ability to manage multiple priorities in a fast-paced healthcare environment.

This is a high-volume administrative position requiring exceptional organizational and time management skills. The role routinely manages 40-50 patient and legal medical record requests each month while supporting multiple clinicians and maintaining a significant document scanning workload. Success in this position requires the ability to work independently, maintain accuracy under pressure, and effectively prioritize competing responsibilities.