Medical Packaging - Technical Services Coordinator

PPC Industries; Pleasant Prairie (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

PPC Industries is seeking a Technical Service Coordinator to act as a hub between CSR, Sales, Quality, Operations, and Engineering for sterile packaging products. You will drive technical activities from new product introductions to validation and continuous improvement, ensuring compliance with ISO 13485, ISO 11607, and FDA GMP standards.

The role requires experience with ERP systems (IQMS) and MS Office suite; ability to manage documentation, audits, and CAPA, while coordinating with

Qualifications

• Associate's or Bachelor's degree preferred.
• Minimum 5 years with ERP systems like IQMS, or 3 years with advanced degree.
• Experience in converting or flexible packaging manufacturing preferred.
• Strong communication and interpersonal skills to interact with all levels.
• Proficiency in Microsoft Office and IQMS and related business apps.

Responsibilities

• Serve as liaison between CSR, Sales, Quality, Operations, and Engineering to support sterile packaging products and conversions.
• Coordinate technical activities throughout product lifecycle, including new product introduction and changes.
• Support audits, reviews, and CAPA activities; ensure audits and validation requirements are met.
• Translate customer requirements into manufacturing specs while maintaining ISO 13485, ISO 11607, and FDA GMP compliance.
• Maintain and update product documentation in IQMS during lifecycle (specs, drawings, BOMs, routings, work instructions).
• Collaborate with Scheduling and Purchasing to ensure timely order entry and material readiness.

Skills

Attention to detail

Communication skills

Multitasking

Problem-solving

Process improvement

Interpersonal skills

Education

Associate's or Bachelor's degree preferred

Tools

IQMS

Microsoft Word

Excel

PowerPoint

Outlook

Project

Job description

PPC Industries is seeking a Technical Service Coordinator to act as a hub between CSR, Sales, Quality, Operations, and Engineering for sterile packaging products. You will drive technical activities from new product introductions to validation and continuous improvement, ensuring compliance with ISO 13485, ISO 11607, and FDA GMP standards.

The role requires experience with ERP systems (IQMS) and MS Office suite; ability to manage documentation, audits, and CAPA, while coordinating with