Medical Operations Supervisor

ImmunoTek Bio Centers, LLC; Horn Lake (MS); On-site; USD 60,000 - 65,000; Full time

Job summary

Join a dynamic team as a Medical Operations Supervisor at a leading plasma therapy center, ensuring donor safety and operational excellence. This leadership role requires compassion, detail orientation, and strong clinical oversight skills while fostering a positive culture within the team. We offer a competitive salary and comprehensive benefits that promote work-life balance.

Benefits

Medical insurance

Vision insurance

401(k)

Paid time off

Career development opportunities

Qualifications

• Active state license as RN, LPN/LVN, EMT or PMD.
• Current CPR certification required.
• Minimum 2 years’ experience in healthcare or regulated operations.

Responsibilities

• Conduct pre-donation physical exams and determine donor suitability.
• Supervise day-to-day operations including donor flow and staff scheduling.
• Train and certify staff in medical and operational procedures.

Skills

Communication

Leadership

Decision-making

Conflict resolution

Education

High school diploma or GED

Associate or Bachelor’s degree preferred

Job description

1 week ago Be among the first 25 applicants

ImmunoTek Bio Centers, LLC provided pay range

This range is provided by ImmunoTek Bio Centers, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $65,000.00/yr

"Lead, Inspire, and Make an Impact!

Are you ready to thrive in a fast-paced environment where you can help save lives and make a real difference in your community? Join our team as we advance plasma therapy while fostering a positive, collaborative culture. Be a leader who develops high-quality teams, inspires growth, and drives success.

We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Click on the link below to review our benefits

Pay Range- $60,000-$65,000

Medical Operations Supervisor

Lead Clinical and Operational Excellence in a Regulated Environment (Plasma Center)

Required Shift Availability:

We’re looking for a compassionate, detail-oriented healthcare leader to join our team as a Medical Operations Supervisor (MOS). Whether you're a Registered Nurse (RN), Licensed Practical or Vocational Nurse, (LPN/LVN) Emergency Medical Technician (EMT) or Paramedic (PMD), this is your opportunity to step into a high-impact leadership role in a regulated clinical setting — where your work ensures donor safety, team performance, and quality plasma collection that supports patients worldwide.

What You’ll Do:

Medical Oversight & Clinical Leadership

• Conduct pre-donation physical exams, review donor medical histories, and determine donor suitability/eligibility.
• Intervene during donor adverse events and provide medical guidance, escalating to the Chief Medical Director (CMD) when needed.
• Counsel donors with empathy and clarity on medical ineligibility or deferral decisions.
• Maintain current certification and clinical licensure as an RN, LPN/LVN, EMT or PMD.

Team Leadership & Operational Support

• Supervise day-to-day operations including donor flow, staff scheduling, and production efficiency.
• Serve as the acting Center Manager when needed, ensuring smooth operation and regulatory compliance.
• Lead daily briefings, delegate tasks, coordinate breaks, and guide problem-solving during peak times.
• Support inventory tracking, equipment functionality, and donation target management.

Training, Compliance & Continuous Improvement

• Train, coach, and certify staff in medical and operational procedures.
• Oversee staff compliance with FDA, CLIA, OSHA, and internal SOPs.
• Conduct walk-throughs, review donor files, and participate in internal audits and CAPA processes in collaboration with Quality Assurance (QA).
• Collaborate with CMD and quality teams to uphold safety and performance metrics.
• Serve as a mentor for new hires and help shape a culture of accountability, care, and continuous learning.

What to Expect:

You’ll work in a fast-paced, regulated environment where attention to detail, professionalism, and leadership are essential. You’ll manage both people and processes, all while ensuring clinical safety standards are exceeded. Additionally, you’ll obtain and maintain certification in all three core functional areas of the plasma center: donor registration/screening, plasma/blood collection, and plasma processing; to ensure operational flexibility and support cross-functional team performance.

Whether you’re an experienced RN, LPN/LVN, EMT or PMD, or aspiring to grow into center leadership, your role here matters.

• This position is a development track for advancement to Center Manager or Quality Assurance Manager roles.
• You'll gain high-level experience in leadership, team development, and regulatory compliance.

What You’ll Bring:

• Active state license as RN, LPN/LVN, EMT or PMD
• Current CPR certification required
• High school diploma or GED (Associate or Bachelor’s degree preferred)
• Minimum 2 years’ experience in healthcare, plasma, or regulated operations
• At least 1 year of supervisory, training, or team leadership experience preferred
• Strong communication, decision-making, and conflict resolution skills
• Ability to lead by example and motivate a diverse team
• Knowledge of donor eligibility, medical documentation, and best clinical practices
• Experience navigating regulated environments with precision and professionalism

What We Offer:

• Paid time off, and career development opportunities
• Full training and support for leadership certifications
• A supportive, EPIC-value-driven culture where healthcare professionals thrive
• And MORE

Ready to Lead with Impact?

Whether you're an experienced LPN, a proactive EMT, a dedicated RN, or working under a PMD, we want leaders who value precision, compassion, and purpose. Apply today to help shape the future of donor care and make a global impact — one plasma donation at a time.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Health Care Provider, and Training

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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